- PDS Defense (Herndon, VA)
- **Call Center/ Customer Service** ** Customer Resolution Specialist ** Herndon, VA Posted: 12/4/2025 Job Description Job ID#: 214547 Job Category: Call ... Type: Associate - W2 Shift: 1 **PDS Defense, Inc. is seeking a Customer Resolution Specialist , in Herndon, VA. Job ID#214547** **Job Description:** The … more
- PDS Defense (Herndon, VA)
- …in Herndon, VA. Job ID#214548** **Job Description:** The Aircraft on Ground (AOG) Customer Resolution Specialist is responsible for reviewing, validating, ... **Call Center/ Customer Service** **AOG Customer Resolutions Specialist ** Herndon, VA Posted:...alternative solutions and facilitate the collaboration with between the customer and available resources to achieve resolution … more
- General Dynamics Information Technology (Vienna, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help...2 support to include access administration, desktop support, problem resolution to IT systems and applications, support to classroom… more
- Leidos (Fort Belvoir, VA)
- …seeking a passionate and customer -focused professional to join our team as a ** Customer Outreach & Training Specialist ** . In this dynamic role, you will be ... to write and maintain user documentation and training materials. + Background in customer success, product specialist roles, or similar positions. EIO2024 If… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk-side ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7174/journeyman- customer -support-professional-%28it- specialist %29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Arlington_ **ID** _2025-7174_… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on endpoint ... complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call... partners with Tier 1 staff to improve first-call resolution , collaborates with Tier 3 engineers on root cause… more
- Amazon (Herndon, VA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- Deloitte (Mclean, VA)
- Salesforce MarTech Specialist Senior Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- HCA Healthcare (Reston, VA)
- …and integrity. We care like family! Jump-start your career as a Medicare Specialist today with Parallon. **Benefits** Parallon offers a total rewards package that ... by location._** Come join our team as a Medicare Specialist . We care for our community! Just last year,...and effectively communicates with all parties involved in the resolution of accounts placed + Completes work request timely… more
- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing ... GDIT, people are our differentiator. As a IT Support Specialist you will help ensure today is safe and...that arise or submitting and tracking tickets for issue resolution . + Provide support with help desk functions such… more
- ICF (Reston, VA)
- …a disaster. This is not health or social services. The Public Assistance Specialist will serve as professional support for the Public Assistance Division. Assisting ... * Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.… more
- M. C. Dean (Vienna, VA)
- …changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... a multidisciplinary team, interact with customers and technicians to ensure timely resolution of issues by tracking progress on tickets/identifying gaps in service.… more
- Chenega Corporation (Springfield, VA)
- …with decades of experience working in the Federal marketplace. The **Junior Helpdesk Specialist ** provides superior customer service in support of customer ... **Req ID:** 38585 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...appropriate IT Help Desk. + Utilize Attempt First Call Resolution (FCR) for all requests received. + Provide first… more
- Chenega Corporation (Springfield, VA)
- …with decades of experience working in the Federal marketplace. The **Lead Helpdesk Specialist ** provides superior customer service in support of customer ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...the appropriate IT Help Desk + Attempt First Call Resolution (FCR) for all requests received + Provide first… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the...users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by… more
- IntelliDyne (Arlington, VA)
- Configuration Management Specialist Location: Arlington, VA (onsite) Clearance: Top Secret w/ SCI eligibility Status: Exempt Overview: We are seeking a highly ... skilled and detail-oriented Configuration Management Specialist to support a Government IT services contract. The...configuration management plans for the program in alignment with customer requirements and industry best practices. + Define and… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …real-time monitoring, proactive maintenance, incident detection and response, problem resolution , and network performance reporting across the agency's nationwide ... They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Quality Assurance (QA) … more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for...Based Security System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support.… more
- SAIC (Quantico, VA)
- …users. + Coordinates, resolves, and closes service requests beyond first call resolution . + Handles customer interactions across multiple communication channels ... Combatant Commands Business Group of SAIC is seeking a Mobile Telecommunications Specialist to support a transformational infrastructure program for DCSA. SAIC is… more
- ICF (Reston, VA)
- …a disaster. This is not health or social services. The Public Assistance Specialist will serve as professional support for the Public Assistance Division. Assisting ... * Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public Assistance issues and… more