- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- Graybar (Sterling, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- Travelers Insurance Company (Manassas, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience. + Demonstrated ownership… more
- Travelers Insurance Company (Manassas, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …Ability to work effectively with people under stress; Ability to provide excellent customer service ; Ability to identify clients in crisis and intervene to ... Human Service Worker IV Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5164624) Apply Human...Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive… more
- ABM Industries (Alexandria, VA)
- … Manager should possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five years HVAC management related ... meeting departmental goals and objectives. As a senior company representative , the HVAC Service Manager often communicates...and provides technical support to field technicians to meet service demands and customer expectations. * Evaluates… more
- CACI International (Chantilly, VA)
- …Fulfillment and Service Catalog processes to meet evolving business and customer needs * Develop and maintain procedures, work instructions, and templates to ... Service Catalog/Request Fulfillment Management - Requirements Analyst Job...fulfillment of requests * Take corrective action based on customer feedback or dissatisfaction; ensure similar case … more
- CyrusOne (Sterling, VA)
- …management experience with ability to direct and manage work groups + Demonstrates strong customer service skills and takes ownership of the customer ... manage multiple concurrent priorities + Excellent time management skills + Demonstrates strong customer service skills and takes ownership of the customer … more
- CyrusOne (Sterling, VA)
- …manage multiple concurrent priorities + Excellent time management skills + Demonstrates strong customer service skills and takes ownership of the customer ... Management support for certain key accounts to ensure successful service delivery. **Responsibilities:** Management of the Facilities + Employee Management… more
- ABM Industries (Arlington, VA)
- …shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met. **Specific Duties/Essential Job ... duties may be assigned) + Achieve operational performance and functional service activities. + Provide technical guidance, interpret policies and procedures, and… more
- US Marine Corps (Quantico, VA)
- …intended project results on time, within scope and budget. Provides World Class Customer Service with an emphasis on courtesy. Asks questions to determine, ... Industry. The incumbent will perform duties as Contracting Officer Representative (COR) as required. Serve as COR in support...decision on granting reasonable accommodation will be on a case -by- case basis. It is Department of Navy… more
- National Reconnaissance Office (NRO) (Chantilly, VA)
- …responsibilities of the position may require NRO Contracting Officer Technical Representative (COTR) qualification within NRO policy-defined timelines. This is a ... on engineering, architecture or scientific problems, programs, and functions to a broad customer base + Develop and modify analytic models and methods to meet the… more
- Service Source (Oakton, VA)
- …+ Ability to work independently and as part of a team. + Excellent customer service skills (virtually and face-to-face). Physical Demands The physical demands ... Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation, meeting utilization expectations.… more
- US Marine Corps (Quantico, VA)
- …positions and conducts any required bargaining with union officials. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and ... are appropriately discussed at the management level. Designated as MCCS representative for employee and labor management relations matters with higher Headquarters… more
- ASM Research, An Accenture Federal Services Company (Arlington, VA)
- …+ Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates exceptional understanding of military culture ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and… more
- CACI International (Sterling, VA)
- …and maintaining a comprehensive information security program to protect our customer 's data, systems, and networks from internal and external threats. ... data breaches, and other security incidents + Lead incident response efforts in case of security breaches or cyber attacks + Establish and implement a continuous… more
- ManTech (Ashburn, VA)
- …but are not limited to:** + Serve as the key leader and program representative , engaging with senior customer officials on all aspects of program performance. ... **MANTECH** seeks a motivated, career and customer -oriented **Executive Director/Program Manager** to join our team...delivery of top-quality services and meet or exceed contract Service Level Agreements (SLAs). + Develops and implements long-term… more
- Sevita (Fairfax, VA)
- … case managers; greets family members and other visitors; implements Sevita Customer Service Standards. 5. Reporting: Reports any instance of alleged abuse ... programs. + Key Responsibilities: + Deliver support per individual service /program plans, including socialization, health maintenance, medication administration, skill/behavioral… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …understanding of project scope. Assess and recommend an ideal resource acquisition service based on the Sponsor's Deployed Service model. Collaborate with ... throughout an acquisition lifecycle, to include Contracting Officer's Technical Representative (COTR) and Contracting Officer (CO) teams, and other Government… more
- NFM Lending (Ashburn, VA)
- …staff members and external candidates and/or vendors, while operating in a fast-paced customer service driven environment. + This position may require occasional ... Close every loan on Time. + Order all verifications, appraisals, title work, FHA case numbers. + Develop and maintain knowledge and comply with company policy and… more