- Parsons Corporation (Centreville, VA)
- …and redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join ... available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible...such as JIRA and Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT....to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our ... peak efficiency. The ideal candidate will meet with customer to design and optimize service desk workflows, configure Service Requests in our service … more
- Chenega Corporation (Arlington, VA)
- …departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...+ Excellent written and verbal communication skills and excellent customer service skills are a must. **How… more
- ICF (Reston, VA)
- …1+ year experience working in a customer -oriented service role as a service / help desk engineer + 1+ year experience with Salesforce + US Citizenship ... fast-growing, dynamic technology organization. We are seeking a motivated Help Desk Analyst to support a portfolio...(TCSC). **What You'll Do as a Help Desk Analyst** + Document, troubleshoot, and resolve customer… more
- NuAxis Innovations (Falls Church, VA)
- … Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer -focused Help Desk Technician to support the US Fish and ... ** Help Desk Technician** Location **Falls Church,...** Help Desk Technician** Location **Falls Church, VA** \# of...devices in an enterprise environment. . Strong communication and customer service skills. . Ability to work… more
- CACI International (Sterling, VA)
- …Travel: Local * * * CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology experience to join our ... Service Desk Lead Job Category: Information...appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction… more
- Koniag Government Services (Vienna, VA)
- **Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...**Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly**… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …HS Diploma or GED; Associates degree in Information Technology preferred. + -5-8 years in customer support or help desk for personal computers and software ... up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. + Receives and logs … more
- Marriott (Arlington, VA)
- … operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... a positive example for guest relations. * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help ... problems, issues, requests. As the entry point for customer , documents, notifies proper department/ desk , escalates as...degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Excellent communication and… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- …of Companies (FOCs) is looking for an IT Support Specialist ( Help Desk ) to support our government customer located in Arlington, Virginia. This position ... IT Support Specialist ( Help Desk ) Location VA - Arlington...Responsible for daily shift related tasks and reports, updating service tickets in the IT service management… more
- Allied Universal (Arlington, VA)
- …and a people-first approach, making this an engaging opportunity to deliver exceptional customer service . **Position Type: Part Time** **Pay Rate: $21.00 / ... we serve. As a **Security Officer - Tech/Media Lobby Desk ** in **Arlington, VA** , you will serve and...through our Perks Program. **What You'll Do:** + Provide customer service to guests, employees, and visitors… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... be responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer 's location. The candidate shall… more
- Allied Universal (Dulles, VA)
- … desk will help to deter incidents while providing outstanding customer service and clear communication. At Allied Universal, we value teamwork, ... through our Perks Program. **What You'll Do:** + Provide customer service to clients and visitors at...appropriate. + Maintain a visible presence at the front desk to help to deter potential security-related… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, ... ensures compliance with SLAs and security standards while delivering high-quality service to end users. Responsibilities: + Incident Support + Communicate… more
- Allied Universal (Mclean, VA)
- …to deter security-related incidents by maintaining a professional presence and delivering exceptional customer service . At Allied Universal, you will thrive in a ... through our Perks Program. **What You'll Do:** + Provide customer service to clients, visitors, and employees...Maintain a professional and welcoming presence at the front desk to help to deter potential disruptions… more
- Allied Universal (Mclean, VA)
- …as the first point of contact for guests and staff, providing exceptional customer service and helping to deter security-related incidents. Your role involves ... serve. As a **Security Officer - Flex Retail Lobby Desk ** in **Mc Lean, VA** , you will serve...+ Access control or badge experience is preferred. + Customer service experience is preferred. + Be… more
- Allied Universal (Mclean, VA)
- …you will be the first point of contact for guests, providing exceptional customer service and supporting security-related operations. You will monitor access, ... through our Perks Program. **What You'll Do:** + Provide customer service to clients and visitors by...responders. + Maintain a visible presence at the front desk to help to deter unauthorized activities… more