- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support - service -specialist ... Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage and document customer support … more
- General Dynamics Information Technology (Quantico, VA)
- …Family:** Help Desk **Skills:** Help Desk Support , Help Desk Ticketing System,IT Service Desk **Certifications:** Security+, CE - ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT… more
- SMX (Fort Belvoir, VA)
- …overseeing the delivery of IT help desk services, managing IT help desk support , ensuring platform reliability and security, and collaborating with ... Help Desk Manager, Sr. (Fort Belvoir, VA)...other IT leaders to support integration efforts and align operational strategies with organizational goals.… more
- DLA Piper (Reston, VA)
- …managing staff and operations of a 5x12 Service group. + Sets priorities, provides support and direction to Help Desk staff. Oversees the onboarding and ... by overseeing the daily activities of the Billing Help / Service Desk team and facilitating...and with the appropriate urgency; manages and reports on support SLA's. The Service Desk … more
- General Dynamics Information Technology (Arlington, VA)
- … Desk **Skills:** Help Desk Operations,IT Service Desk ,Problem Solving,Technical Support ,Troubleshooting **Certifications:** Security + - CompTIA ... And our work depends on a Help Desk Specialist joining our team to support ...support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Vectrus (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer ... more years of experience working in an enterprise IT Service Desk or Help ...in the following Information Technology Infrastructure Library (ITIL) modules: Service Operation, Operational Support and Analysis, and/or… more
- SOS International LLC (Reston, VA)
- …employees and independent contractors. This includes, but is not limited to, all Service Desk functions, AV/VTC support , maintaining laptop inventory, laptop ... **Overview** SOS International LLC (SOSi) is seeking a Service Desk Administrator in our Reston VA Headquarters. The Service Desk Administrator is… more
- EMCOR Group (Dulles, VA)
- … to all computer users employed by the Dulles branch office. + First line of technical support for all Help Desk calls. + Track and enter all Computer ... **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. **… more
- IT Concepts (Falls Church, VA)
- …for driven and innovative individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration ... Bachelors + Certifications: IAT II (DoD 8570) + HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). +...strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. +… more
- Stillwater Human Capital (Herndon, VA)
- …. CompTIA Sec. Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred . Degree ... Chantilly, VA Stillwater is seeking a Service Desk Technician who will provide front-line support ...years - Level IV: 5+ years of experience in Help Desk support and/or networking… more
- General Dynamics Information Technology (Falls Church, VA)
- …(T3) **Job Family:** Help Desk **Skills:** End User Support ,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People ... latest technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work...ITIL v4 expertise to proactively track, monitor, and improve service delivery and end user support at… more
- CACI International (Ashburn, VA)
- Help Desk Specialist Job Category: Service Contract...Support end-user applications and work with a multi-tier service desk as well as work with ... lieu of degree) + 7 or more years of Help Desk or related technical experience +...technical experience + Experience using a service desk ticketing system. + Experience providing advanced support… more
- Koniag Government Services (Chantilly, VA)
- …**Good to have, but not required:** + Experience working in a call center or Help Desk and Support center organization, providing users' support ... a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret...experience. + Collect incident information through customer conversation and self- service support tools. + Conduct initial assessment,… more
- CACI International (Chantilly, VA)
- …+ BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to ... None * * * **Description:** The Service Desk Technician will provide frontline support and...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- ManTech (Falls Church, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior Help Desk Specialist - Third Shift** to join our team in ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...users. If unable to diagnose problem, will work with service desk management or Tier 3 to… more
- General Dynamics Information Technology (Chantilly, VA)
- …day. **HOW A SYSTEMS OPERATIONS SPECIALIST WILL MAKE AN IMPACT** + Provide Tier 1 application help desk support . + A successful candidate will be tech savvy ... products or services. + Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual testing… more
- Chenega Corporation (Arlington, VA)
- …leveraging cutting-edge technology and take your career to the next level! The ** Help Desk Associate** will provide Tier 1 printer service support in the ... **Req ID:** 32105 **Summary** ** Help Desk Associate** **Arlington, VA (Pentagon)**... Desk Associate** **Arlington, VA (Pentagon)** Chenega Worldwide Support (CWS) is a premier provider of Architecture and… more