- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for… more
- Koniag Government Services (Arlington, VA)
- …certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This job operates in ... Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance...ServiceNow and/or Remedy. + 2 years of experience doing Help Desk operations. + knowledge/experience in resolving… more
- BCMC (Arlington, VA)
- …tasks in support of operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...of a team leader to remotely located users * Tier I experience: General troubleshooting, triage, or performance of… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician to join our growing team! The Tier 1 Technician is primarily responsible for handling technical support requests ... directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible...if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts… more
- NANA Regional Corporation (Arlington, VA)
- …training to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II ... **Overview** Suvi is looking for a Technician (Field Service Representative) to support our government...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Node.Digital (Arlington, VA)
- …tasks in support of operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... Tier 1 Technician /Specialist Location: Arlington, VA...best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE… more