- Bowman (Reston, VA)
- **Short Description** Bowman has an opportunity for a Helpdesk Technician I to join our team in Reston, VA. At Bowman, we believe in creating opportunities for ... vendors. **At the Operational and Company Level** + Monitor and respond to helpdesk tickets, emails, calls, and walk-ups. + Escalate unresolved issues to Tier… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into ... the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. + Ability to… more
- ABBTECH Professional Resources, Inc. (Vienna, VA)
- …Good communication and customer service skills Additional Information: + Experience with general IT helpdesk (Tier 1 or 2) would be a plus. + Availability to appear ... on the client site during standard business hours **Position Details:** + Pay Rate / Range: $40-$43 _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's… more