- Advantage SCI (Reston, VA)
- …accurate and timely manner. Additionally, this support requires experienced and professional Customer Service , IT Systems Support Specialists to have ... ASCI has an upcoming opportunity for a full-time experienced Customer Service , Personnel Security Specialist for our...experience in the Personnel Security Field. This individual shall support the Personnel Security Division Service Desk… more
- GovCIO (Arlington, VA)
- …workstations and associated equipment. **Qualifications** + High School with 0 - 3 years IT customer support (or commensurate experience) + Secret clearance ... **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT ...for relocations and moves. + Create, update, and track service call requests, and stage and take down end… more
- Amazon (Arlington, VA)
- … JUST WORKS The IT Services (ITS) organization seeks a highly motivated Customer Success Manager (CSM). As a CSM, you will be the driving force behind aligning ... Serve as an advocate on behalf of the services, support teams, and the customer . Make recommendations...teams to align on business needs while connecting our IT framework with enterprise service / owners… more
- General Dynamics Information Technology (Fairfax, VA)
- …is seeking an Experienced Regional IT Support Lead to provide enterprise-wide IT regional customer support for one of the world's premier public ... **RESPONSIBILITIES:** + Serve as the leader for regional management IT Support working in coordination with the...+ Develop mechanisms for tracking progress, assess performance of IT service requests via customer … more
- ManTech (Mclean, VA)
- **Description & Requirements** **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officer (EITSO)** to serve on a ... **Dedicated Support Team** of IT support professionals responsible for incident response, deskside service...+ Ability to embrace diverse technical disciplines and excellent customer service skills. + Ability to adapt… more
- General Dynamics Information Technology (Falls Church, VA)
- …Desk **Skills:** End User Support ,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk,People Management **Certifications:** ... the latest technologies to advance the mission as an ** IT Service Desk Manager** with GDIT. Your...ITIL v4 expertise to proactively track, monitor, and improve service delivery and end user support at… more
- ManTech (Mclean, VA)
- **Description & Requirements** **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officers (EITSO)** to serve on a team ... of IT support professionals responsible for remote incident...+ Ability to embrace diverse technical disciplines and excellent customer service skills. + Ability to adapt… more
- ManTech (Mclean, VA)
- **Description & Requirements** Currently, ManTech is seeking a motivated, career and customer -oriented Enterprise IT Support Officers (EITSO) to serve on a ... team of IT support professionals responsible for remote incident...+ Ability to embrace diverse technical disciplines and excellent customer service skills + Ability to adapt… more
- SAIC (Mclean, VA)
- …services. Desired: + Experience managing technical/ support teams. + Experience utilizing IT service planning. + Experience performing in medium to large ... on programs of national importance. SAIC is seeking an IT Service Delivery Lead to establish, refine,...Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work… more
- ManTech (Mclean, VA)
- **Description & Requirements** Currently, **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officer (EITSO) - Location ... and implementing fixes. + Providing basic user training in support of off-the-shelf applications and office products as well...+ Ability to embrace diverse technical disciplines and excellent customer service skills. + Ability to adapt… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing ... printers, and other network peripheral devices + Provide quality customer service and support for...telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk… more
- ManTech (Herndon, VA)
- **Description & Requirements** Currently, **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officer (EITSO)** to serve ... specific team being supported. Generally, requests are to provide support between the hours of 6:00 am - 6:00...+ Ability to embrace diverse technical disciplines and excellent customer service skills + Ability to adapt… more
- ManTech (Arlington, VA)
- **Description & Requirements** Currently, **ManTech** is seeking a motivated, career and customer -oriented ** IT Support Technical Trainer** to join our team ... customer . + Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine,...be able to review; decipher and understand program manuals; IT service requests; work orders; etc. For… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in ... in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist, you will help ensure today is safe and… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 33814 **Summary** ** IT Service Management Requirements Lead** **Springfield, VA** Are you ready to enhance your skills and build your career in a ... was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS...the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. + Good… more
- Parsons Corporation (Alexandria, VA)
- …issues and requests in the Jira Demand/ Service management system. The customer site (DoD) management includes IT infrastructure that supports development and ... time + Create and/or maintain operational, configuration and other procedures + Customer site duties: Provide supplemental support of, VMWare VSphere… more
- Epsilon, Inc (Arlington, VA)
- …for team members who are committed to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As IT ... with excellent follow-through, prioritization, and time management skills. + Exceptional customer service and interpersonal skills. + Proficiency with both… more
- CACI International (Mclean, VA)
- …Lead to plan, direct, and manage software development projects and project personnel to support the customer 's mission. You will be directly responsible and ... and communicating project timelines, for a full spectrum of important IT -focused, enterprise-wide lifecycle support , including DevOps, applied technology… more
- Sciolex Corporation (Chantilly, VA)
- …expansion verses recapitalization investments + Perform as a change agent focused on translating customer needs into IT service provider requirements + When ... and document needs, and then communicate those needs to IT Service Providers for planning purposes. Responsibilities...Technical Exchange Meetings with mission customers + Participate in customer design review meetings on IT services… more
- Guidehouse (Mclean, VA)
- …performance, availability, and customer satisfaction. + Review customer feedback of IT service performance and optimizing support and service ... IT initiatives with business goals. You will initially support Chief Human Resources Officer (CHRO), Office of General...IT service delivery. + Collaborate with IT technical areas on behalf of the customer… more