- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide...procedures, incident management, communication skills, and an understanding of IT service management processes. Must be able… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Red River (Chantilly, VA)
- …Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical...account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... and problems, as well as provide solutions. + Able to manage one or more customer service or service desk functions + Receives and handles requests for … more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret Clearance to support **KTS** and ... review training material and user alerts. + Engage other service desk resources or appropriate service...and Support center organization, providing users' support and customer service . + Customer-oriented + Understanding of IT … more
- Distributed Solutions Inc. (Reston, VA)
- …national origin, sexual orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Technician From: Distributed Solutions Inc. ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation… more
- V2X (Reston, VA)
- …Thinking & Problem Solving: + Critical thinking and problem-solving abilities. + Business/ Service Desk Acumen: + Demonstrated ability to provide administrative ... service request resolution. + Escalates tickets to Corporate IT subject matter experts as required. + Maintains user...devices. + As a key member of the Global Service Delivery Team, supports other IT work… more
- Red River (Chantilly, VA)
- …several shifts available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts and ... We are looking for a Tier 1 Technician to join our growing team! The Tier...are accurate, concise, and timely to meet the SLAs ( service -level agreement). + Maintain case ownership and keep customers… more
- BigBear.ai (Tysons Corner, VA)
- …like you to have Experience with ticketing systems and working on a Help Desk Strong customer service background About BigBear.ai BigBear.ai is a leading ... Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the...position will be at the forefront of all major IT Department initiatives, improvements, and modifications. As such it… more
- Red River (Chantilly, VA)
- …meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs ... developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling… more
- Cayuse Holdings (Reston, VA)
- …through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical support requests for the ... Service Center Technicians in direction of providing the utmost support. + The Service Center Technician IV shall manage and document customer support issues,… more
- Reynolds & Reynolds (Manassas, VA)
- … IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician , you will be the first line of contact for all technical ... IT Onsite Field Technician Manassas, VA...deployment, and hardware/network troubleshooting. If you are a customer service oriented IT professional, we encourage you… more
- CACI International (Chantilly, VA)
- …Percentage of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the ... primary point of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest quality customer care with… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... professionals, apply today! **Responsibilities** **Job Responsibilities:** + Provides training and desk -side support to assist our government client in achieving a… more
- CACI International (Arlington, VA)
- …Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to ... enhance and optimize the services provided to end users Complete and provide regular Service Desk metrics reports Expert knowledge in the implementation of an… more
- VHC Health (Arlington, VA)
- Service Technician Job Description Purpose & Scope: The Service Desk Technician is responsible for the daily support of VHC personal computers, ... general troubleshooting, maintenance, repair and support related tasks for all VHC IT systems. This position is responsible for thoroughly documenting all relevant… more
- Glory Global Solutions (Fairfax, VA)
- Field Service Technician - Fairfax, VA City/State Fairfax, VA Location United States/Field based Department Service - Field Service Apply Now ... facilities add to their business. ROLE PURPOSE:As a Field Service Technician , you are the face of...PC knowledge. However, this position is not intended for IT or help desk professionals. REQUIRED SKILLS… more
- Leidos (Indian Head, MD)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver… more
- General Dynamics Information Technology (Arlington, VA)
- …operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ACAS TECHNICIAN WILL MAKE AN IMPACT:** + Analyzing ... Technician ** , with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...Technician ** joining our Joint Strike Fighter (JSF) F-35 IT program in Arlington, VA. The Joint Strike Fighter… more
- NuAxis Innovations (Alexandria, VA)
- …-system maintenance and support for video walls and EOC systems. + Collaborate with Service Desk Management to establish response policies and best practices. + ... **AV Technician Supervisor** Location **Alexandria, VA** \# of openings...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience… more