- SAIC (Chantilly, VA)
- **Description** **JOB DESCRIPTION:** SAIC has an immediate opening for an Information Technology ( IT ) Service Management ( ITSM ) Systems Engineer with ... Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates + Service Level Management , to include drafting and negotiating SLAs… more
- ICF (Reston, VA)
- …ServiceNow platform capabilities, modules, and best practices + Familiarity with ITIL processes and IT Service Management ( ITSM ) principles + Strong ... schemas before designing custom tables and fields. + **Integration Management :** Assist architects in the design and integration of...years of experience implementing ServiceNow solutions in Portal, CSM, ITSM , HRSD and/or WSD + 3 or more years… more
- Insight Global (Springfield, VA)
- …of the following certifications: PMP, Agile Scrum Master, SAFe, IT Infrastructure Library (ITIL), IT Service Management ( ITSM ), IT Asset ... Job Description Insight Global is seeking a Senior IT Asset Management to assist in...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... performance assessment, support services, and overall quality assurance of government IT contracts. + Advise on assessment, technical management , update,… more
- General Dynamics Information Technology (Falls Church, VA)
- …hosting, and associated services. GECOS uses ITIL best practices framework as the basis for IT Service Management ( ITSM ) model. **HOW A SERVICE ... exhibiting expertise, courtesy, timeliness, and professionalism. This is an IT Service Management contract in...AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing… more
- General Dynamics Information Technology (Falls Church, VA)
- …Required:** None **Job Family:** Executives **Skills:** Enterprise IT ,Information Technology Operations, IT Service Management ( ITSM ) **Experience:** ... + **Required Skills and Abilities** : + Expertise in IT Service Management + Expertise...including AI Ops + Expertise in diverse set of ITSM and IT Ops tools and Cloud… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... legacy and emerging tools and platforms for all aspects IT asset and portfolio management . + Support preparation and execution of standard operating procedures… more
- ICF (Reston, VA)
- …experience working directly with software licensing models, hardware lifecycle management , and IT service management ( ITSM ) frameworks. + 3+ years ... Description The IT Asset Management (ITAM) Analyst ensures...with overall business objectives. **Key Responsibilities** : Asset & Service Management + Process asset and … more
- SAIC (Chantilly, VA)
- …applicant will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include ... service delivery oversight, Event Management , Incident Management , Problem Management ,...validation, etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor,… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... with prospective new clientele as it relates to the field of technology management , IT strategy and/or analytics. + Demonstrated facilitation and presentation… more
- Capital One (Mclean, VA)
- …(AWS, GCP, Azure) + 5+ years of experience in IT Asset Management (ITAM) , IT Service Management ( ITSM ), IT Risk Management domains + 5+ ... United States of America, McLean, Virginia Director, Software Engineering - Assets Management We are seeking a Director of Software Engineering who is passionate… more
- System One (Springfield, VA)
- …assets, and drive cost savings by implementing the full range of ServiceNow capabilities, to include IT Service Management ( ITSM ), IT Operations ... Management (ITOM), IT Asset Management (ITAM), IT Business Management ...and configuration of ServiceNow applications and modules, product development, service automation, and system integration. Lead or mentor junior… more
- Leidos (Alexandria, VA)
- …knowledge of desktop software applications such as web browsing and client software, and IT Service Management ( ITSM ) software. + Extensive experience ... team, and support to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow. +… more
- Koniag Government Services (Chantilly, VA)
- …to complex issues. + User of Jira and Confluence systems (or similar) + Knowledge of IT service management ( ITSM ) frameworks and best practices. + ... Technology Solutions is looking for an excellent communicator with management consulting skills and familiar with Service ...with management consulting skills and familiar with Service Desk operations to lead a team of Tier… more
- CACI International (Chantilly, VA)
- …to end clients. The ideal ServiceNow Engineer has prior experience developing solutions for IT Service Management ( ITSM ), patching cloud servers and ... Travel: None * * * The All Spark Situational Awareness as a Service (SAaaS) ServiceNow Engineer delivers enterprise level services and capabilities while working… more
- V2X (Springfield, VA)
- …Project Managment Framework, IT Governance, Software Development Lifecycle (SDLC), DevOps, and/or IT Service Management ( ITSM ). Security Clearance + ... Shall have 3 or more years experience leading, managing, operating, or coordinating IT projects. + Demonstrated knowledge of project management activities with a… more
- General Dynamics Information Technology (Falls Church, VA)
- …hosting, and associated services. GECOS uses ITIL best practices framework as the basis for IT Service Management ( ITSM ) model. To be successful in ... applicable DoD and Army cybersecurity guidance and regulations. This is an IT Service Management contract in support of the operation, modernization,… more
- ICF (Reston, VA)
- …ServiceNow platform capabilities, modules, and best practices + Familiarity with ITIL processes and IT Service Management ( ITSM ) principles + In-depth ... Management + CIS - Customer Service Management and CIS- IT Service Management + CIS - Discovery and CIS - Service Mapping + CIS - Software… more
- Chenega Corporation (Arlington, VA)
- …cost efficiencies and innovation may be achieved, incorporate other software and tools IAW IT Service Management ( ITSM ) methodology and principles, ... 32169 **Summary** **Systems Engineer, Senior Principal** **Arlington, VA** Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to… more
- Leidos (Alexandria, VA)
- …a team, and support to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow ... and claims-based authentication as well as implement site setup, permission management , troubleshooting, and service requests for customers as well… more