- CACI International (Arlington, VA)
- ITSM Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... 10% Type of Travel: Local * * * CACI is seeking a ITSM Lead to join our service desk team. The ITSM Lead will be responsible for Tier 1 services across… more
- General Dynamics Information Technology (Fairfax, VA)
- …management, and customer service skills. **Job Responsibilities** : + Works directly with the ITSM Service Delivery Lead ( ITSM Leader) , providing a ... Required:** None **Job Family:** Configuration **Skills:** Change Management,Configuration Management (CM), ITSM **Certifications:** ITIL 4 Foundation - ITIL **Experience:** 5… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Join GDIT as an ITSM Incident Management Analyst, where you'll leverage ITIL practices and ServiceNow ... + Proficient in ITIL frameworks and ServiceNow or equivalent ITSM application. + 3+ years in systems administration, preferably...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- BAE Systems (Herndon, VA)
- …at the appropriate frequency to appropriate - Mature customer's ITIL posture by implementing ITSM best processes and practices - Lead matrixed and mixed teams to ... all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security...Systems, Inc. is looking for an experienced Technology Operations Lead to join our IT program supporting a key… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 33814 **Summary** **IT Service Management Requirements Lead ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly ... working in the Federal marketplace. The **IT Service Management Requirements Lead ** oversees a small team to manage requirement gathering, process refinement,… more
- Nightwing (Sterling, VA)
- …getting them to see the value of their ServiceNow investment. Responsibilities include: * Lead & collaborate with customers in their efforts to take advantage of the ... ServiceNow platform to improve their ITSM and ITIL processes * Be a key member...overall engagement team focused on delivering customer outcomes * Lead customer design workshops * Guiding customers in defining… more
- ICF (Reston, VA)
- Description Remote (onsite when needed In the MC DC VA area) As a Lead ServiceNow Developer, you play a pivotal, technical leadership role in successfully deploying ... immediate project needs and long-term business goals. + **Solution Configuration:** Lead engagements with Solutions Architects and Business Analysts to understand… more
- ManTech (Chantilly, VA)
- The Operations Lead will coordinate and manage all IT infrastructure activities at the Operations and Maintenance (O&M) level. The Operations Lead will oversee ... and the decommissioning of legacy infrastructure assets and applications. The Operations Lead will ensure the quality of delivered services by the associated O&M… more
- ICF (Reston, VA)
- …Group is growing, and we are looking for a talented, highly motivated Lead ServiceNow Developer to join our ICF's Digital Modernization Division. You will be ... define their overall implementation goals and implementing technology solutions. As a Lead ServiceNow Developer, you play a pivotal role in successfully leading the… more
- ManTech (Mclean, VA)
- **ManTech** is seeking a motivated, career and customer-oriented **Location Support Center (LSC) Lead ** to lead a team of IT support professionals responsible ... join our team in **Chantilly, Va** .. As LSC Lead , you will be a working lead ...certification + IAM III certification + Experience with ServiceNow ITSM & ITBM + Prior experience managing projects from… more
- ManTech (Quantico, VA)
- ManTech is seeking an Information Technology Service Lead in support of a government contract for wargaming in Quantico, Va. **General Responsibilities** : + Assist ... guides, admin guides, knowledge base articles, FAQs, quick reference guides) + Team lead responsibilities include, but not limited to: + Act as the ticket queue… more
- Guidehouse (Mclean, VA)
- …Active Public Trust Job Posting **What You Will Do** **:** + Serve as the lead point of contact for clients on all matters related to ServiceNow. + Translate complex ... requirements into technical designs and solutions using ServiceNow. + Lead ServiceNow projects including facilitating and leading the work...ServiceNow Modules and capabilities such as GRC, SPM, and ITSM , as well as with App Engine and Scoped… more
- CACI International (Mclean, VA)
- IT Program Lead Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel ... * CACI is currently looking for an IT Program Lead to plan, direct, and manage software development projects...+ Business Intelligence / Big Data / Data Science ITSM + DevSecOps tools, ServiceNow, AWS / Azure /… more
- General Dynamics Information Technology (Fairfax, VA)
- …Systems Engineering **Skills:** API Integration,Hyper Text Markup Language (HTML), ITSM ,Systems Architecture **Experience:** 10 + years of related experience ... A SYSTEMS ENGINEER EXPERT WILL MAKE AN IMPACT + Lead engineering and implementation of integrated toolchain-based capabilities in...Integrate with our Solutioning Team, System Engineering Team, and ITSM Factory team to bring the best of our… more
- General Dynamics Information Technology (Fairfax, VA)
- …Required:** None **Job Family:** Software Development **Skills:** BMC Helix,BMC Remedy, ITSM **Certifications:** CompTIA - Security+ - CompTIA **Experience:** 8 + ... **BMC Remedy version 20.x** or higher, ITIL methodologies, and ITSM /CMDB/DWP process flows. + Expert familiarity in one or...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- TEKsystems (Springfield, VA)
- …applications and modules, product development, service automation, and system integration. - Lead or mentor junior developers on an agile, ServiceNow implementation ... to achieve. Skills: Servicenow, ServiceNow Platform, systems architecture, Systems Development, itsm , itom, itam, itbm, secops, grc, X-HTML, rest api, SOAP API,… more
- Cayuse Holdings (Arlington, VA)
- …email. + Appropriately triages requests that cannot be resolved at the SD level using ITSM . + Follow up with CISA staff and customers to ensure that issues have been ... issue resolution steps and maintain records of all Service Desk activities in ITSM . + Maintain and update the Knowledge Base with solutions to common technical… more
- Navy Federal Credit Union (Vienna, VA)
- …for Scaled Agile Delivery and Data Engineering Product Support (DEPS) services. Lead and develop a team of high-level professional Scaled Agile practitioners and ... and adoption of Agile standards, best practices, and operating procedures + Lead , develop and mature a high-performing Integrated Delivery Services team into a… more
- General Dynamics Information Technology (Fairfax, VA)
- …of IT solutions + Ability to effectively communicate + Ability to lead discussions with strong facilitation skills + Ability to exhibit professional diplomacy, ... + Experience with IT Infrastructure Library (ITIL) processes for ITSM + Familiarity with Agile, SAFe, SDLC and other...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Intact Technology (Reston, VA)
- …like to see what other employees are saying. Duties/Responsibilities: + Lead moderately complex client projects related to ServiceNow business processes, including ... of workflows. + Serve as an expert in ServiceNow ITSM , guiding clients through strategic adoption and process improvement....+ Proven ability to effectively present to groups and lead meetings. + Proven ability to capture customer requirements… more