- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Sedgwick (Alexandria, VA)
- …Best-in-State Employer Auto Desk Adjuster **PRIMARY PURPOSE** **:** To analyze mid - and higher- level general auto claims to determine scope of damages; ... of claims and negotiate settlements. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Manages mid - level and higher- level auto commercial and personal lines… more
- Serco (Herndon, VA)
- …you must be willing and able to deploy anywhere in Zone 2. The Mid - Level FEMA Consultant will include professional and non-professional personnel to provide ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/66024/fema-consultant- mid - level /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Chenega Corporation (Stafford, VA)
- …queries and addressing system and user issues in a timely and professional manner. Help desk support works with the Release Management Team and Agile Development ... **Req ID:** 32552 **Summary** **Helpdesk Specialist, Mid ** **Stafford, VA / Remote** Are you ready...with the Appian BPM Platform. **Responsibilities** + Receive customer Help Desk phone calls and service requests… more
- Stantec (Fairfax, VA)
- …rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations. By ... most complex projects. Stantec is working with multiple utilities in the Mid -Atlantic area to develop innovative, sustainable, and efficient solutions to their… more
- Stantec (Fairfax, VA)
- …rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations. By ... most complex projects. Stantec is working with multiple utilities in the Mid -Atlantic area to develop innovative, sustainable, and efficient solutions to their… more
- The Kaizen Company (Arlington, VA)
- …the technical content for the training materials and also conduct live training and help desk services for USAID staff and partners,, as described further below. ... innovative business models. The Kaizen Company is seeking applications for a mid - level SAM Registration Training Consultant for the USAID-funded Partnerships… more
- Jacobs (Chantilly, VA)
- …windows IT systems through ticket and email correspondence. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution ... yet with support from a large company. Knack Works is seeking a mid - level Windows System Administrator passionate about formulating new solutions to join our… more
- Stantec (Fairfax, VA)
- …rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations. By ... technical leadership for projects in the Northeast, Tri-State or Mid -Atlantic region and occasionally for projects in other parts...office environment working with computers and sitting at a desk . Field work may include exposure to the elements… more
- IT Concepts (Vienna, VA)
- …join our growing HR team! The Human Resources (HR) Generalist will help run the department's daily functions, including employee relations, performance management, ... + Administers and implements performance management platform. + Conducts department- level meetings. + Analyzes trends and metrics in partnership...Physical Requirements: + Prolonged periods of sitting at a desk and working on a computer. + Must be… more
- ManTech (Vienna, VA)
- …to 8+ years. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Experience with data transfer services. + IAT ... Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification.… more
- ManTech (Mclean, VA)
- …6+ years. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... (access management/file transfer). + IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification.… more
- ManTech (Mclean, VA)
- …11 years. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... (access management/file transfer). + IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification.… more
- ManTech (Mclean, VA)
- …6 years. **Preferred Qualifications:** + Related work experience in a technical help desk position + Special non-commercial systems administrator experience ... (access management/file transfer) + IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification… more
- Serco (Arlington, VA)
- …development, coordination and communication of contracting strategies and recommendations with mid - and senior- level Service and OSD personnel **Company ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Serco (Arlington, VA)
- …coordination and communication of program management strategies and recommendations with mid - and senior- level Service and OSD personnel **Company Overview** ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …will require excellent oral and written communication skills. We seek a high level of energy towards providing best-in-class service across the organization, with a ... the team to provide helpdesk coverage during an early, mid , or late shift as needed, taking on incidents...+ Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. +… more