- Koniag Government Services (Vienna, VA)
- …ID 24200172** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Manager with a Top-Secret Clearance to support ... flexible spending accounts, paid holidays, three weeks paid time off, and more. The Service Desk Manager is to assist and oversee the support of operations… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secure and expertly apply the latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will ... you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in Falls Church,… more
- American Systems (Chantilly, VA)
- …Federal Government. Responsible for performing Tier 1 troubleshooting under the supervision of the Service Desk Manager . Duties include basic computer help ... troubleshooting for DoD and Federal Government customers under the supervision of the Service Desk Manager . + Provide professional customer service and… more
- BEAT LLC (Falls Church, VA)
- …proficiency. Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. Identifies, ... for supported technology as approved by the Government Task Manager and COR, HDI Support Center Manager ...Task Manager and COR, HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). Experience in this… more
- Cayuse Holdings (Arlington, VA)
- …V3 or V4 foundations certification. + At least 5 years of experience as a leader/ manager of a service desk with exposure to critical infrastructure domains. ... **Overview** The Service Desk Lead (SDL) will be...cloud certification like Azure or AWS **Reports to:** Program Manager **Working Conditions** + Professional office environment. + Must… more
- V2X (Springfield, VA)
- …(ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk related duties and responsibilities. + ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift ... spending accounts, paid holidays, three weeks paid time off, and more. The service desk lead is responsible for managing daily operations of the service … more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract +… more
- IT Concepts (Falls Church, VA)
- …experience strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + Identifies, troubleshoots, ... to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- Aimbridge Hospitality (Arlington, VA)
- …is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior ... all encounters with guests and associates in a friendly service oriented manner. + Maintain regular attendance in compliance...Set the standard for guest relations at the Front Desk . + Obtain all necessary information when taking room… more
- TEKsystems (Vienna, VA)
- Description: Help Desk Associate We are a level 1/1.5 Service Desk /Technology Solution Center support team taking customer calls live chats and walk-ins. We ... able to work in a fast-paced environment to help consistently provide high-quality service and technical support to end users. Perform level 1-1.5 support for… more
- Marriott (Mclean, VA)
- **Additional Information** Overnight Front Desk Agent **Job Number** 24135435 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Tysons ... policies and procedures; report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures; ensure uniform and personal… more
- Palo Alto Networks (Reston, VA)
- …win with precision. We are looking for a highly motivated, results orientated Deals Desk Consultant - North America to join our organization. The primary focus of ... approving all non-standard pricing requests that reach the level of executive manager + Review will include financial analysis for gross margin, revenue compliance,… more
- The Joint Chiropractic (Alexandria, VA)
- …organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our ... with others in a fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with members and patients. +… more
- The Joint Chiropractic (Sterling, VA)
- …organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our ... with others in a fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with members and patients. +… more
- Red River (Arlington, VA)
- …managing customer issues and requests. + Plan, direct, and manage IT help desk operations, ensuring high-quality service delivery and customer satisfaction. + ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing...is a critical role responsible for overseeing the help desk support operations and the Change Advisory Board (CAB)… more
- Axxum Technologies (Mclean, VA)
- … desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues + Ensure timely ... Response Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications +… more
- Oneida Technical Solutions (Fort Belvoir, VA)
- …customer satisfaction. + Assign tickets that are out of scope to the appropriate Service Desk or other teams. + Allocate tickets to technicians at designated ... the National Capital Region (RNEC-NCR), we are seeking a Service Now/AESMP Queue Manager . This role requires...Submit and monitor initial IT requests to the Help Desk . + Balance user requirements, available resources, and organizational… more
- KeenLogic (Alexandria, VA)
- …collaborative team environment in Alexandria, VA. Job Description: As part of a Service Desk , successful candidate will perform the activities associated with ... to knowledge base articles, procedural documentation, training materials for service desk staff, and reports on performance....desk staff, and reports on performance. The Queue Manager will also determine when tickets have a high… more