- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- CACI International (Arlington, VA)
- TOC Service Desk Shift Lead Job Category:...Operations Center (TOC) Service Desk Shift Lead to manage a team of technical agents ... end users at a federal government agency. The TOC Service Desk Shift Lead shall...Responsible for supervising, motivating, developing, mentoring, and directing a team of technicians + Responsible for performance reviews and… more
- McIntire Solutions (Chantilly, VA)
- …fill a Service Desk Lead position will be responsible for leading a Service Desk Lead team in Ashburn, VA. The individual will be in charge ... Provide technical leadership and coordination with all on-site IT Service Desk personnel + Ability to lead a team of 15-25+ + Present and manage metrics… more
- SAIC (Reston, VA)
- …of a Service Desk with 15+ team members within various shifts. The service Desk Lead supervises the day-to-day activities of Service Desk ... of national importance. We are seeking a highly motivated Service Desk Lead to join... to join our National Intelligence Program leading the Service Desk team as part… more
- General Dynamics Information Technology (Arlington, VA)
- …and/or email. + Be part of a team that supports and operates a 24x7x365 Service Desk . + Ability to support a fast paced and ITIL transitional environment. + ... Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical...without extensively researching the issue again. + Notify the team lead of all VIP requests for… more
- Leidos (Stafford, VA)
- **Description** The Leidos National Security Sector is looking for a Help Desk Lead , contingent upon contract award, to join our team in the Quantico, VA ... our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most...minimum of three (3) years experience as a help desk lead worker in a program of… more
- Distributed Solutions Inc. (Reston, VA)
- Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead . DSI is a growing small business dedicated to providing superior automation tools ... the key to succeeding in this role. This hands-on team lead will assist with the standardization...gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS/SCI with Polygraph From: Distributed… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team… more
- Red River (Chantilly, VA)
- …- 12:15am); Tue-Sat** You will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable ... **_Collaboration_** - We value collaboration and work as a team to accomplish results. **_Creativity_** - We foster creativity...as the NOC Shift Supervisor II and take the lead in an exciting role at the heart of… more
- Cayuse Holdings (Arlington, VA)
- …depending on needs to support 24/7/365 operations. **Reports to** **:** Program Manager, Service Desk Lead **Working Conditions** + Professional office ... of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of...diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and… more
- Cayuse Holdings (Arlington, VA)
- …depending on needs to support 24/7/365 operations **Reports to** **:** Program Manager, Service Desk Lead **Working Conditions** + Professional office ... of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of...diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and… more
- Cayuse Holdings (Reston, VA)
- …issues for the technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service Center Technicians that are ... - USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior-%28lead%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-VA-Reston_ **ID**… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …system + 0-2 years of management experience or experience as a team lead . **Other Job Specific Skills** + Service Desk background + Understanding ... calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day management of customer… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 5 + years of ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in enterprise IT means… more
- Leidos (Stafford, VA)
- … providing quality and timely support to over 3000 end-users oOversee the help desk team in providing timely and effective support to users, troubleshooting ... Leidos National Security Sector is looking for a Help Desk Manager to join our team in...overseas locations while maintaining world-class level support & customer service oConduct end-user Instructor Lead Training for… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician** joining our team to support **our government client's** activities ... AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess...* Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career *… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join...(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center… more
- Epsilon, Inc (Manassas, VA)
- …mission-critical applications and services. Additionally, in this position you will: + Lead and manage a team of systems administrators, providing guidance, ... **Systems Administrator Lead ** **Who is Epsilon:** Epsilon is an IT...the US **Why work for Epsilon:** In joining Epsilon's team , you will have the opportunity to contribute to… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …* Provide supervision to the training team , assign tasks and manage the team 's workload Lead and conduct weekly status meetings (internal and client facing); ... **Training Development and Delivery Lead ** **Category:** Business Consulting, Strategy and Digital Transformation...organization offering greater opportunity and challenge? Join the CGI team and get your career on the fast track!… more