- Red River (Chantilly, VA)
- …Lead with an active Secret clearance to join our team ! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working ... on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordinating daily workload for service desk … more
- Koniag Government Services (Chantilly, VA)
- …for an excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier 1 Technicians. Our ... a Koniag Government Services company **,** is seeking a Service Desk Functional Lead with...functions, acting as a primary ticket solver within the team . + Assist other Service Desk… more
- Koniag Government Services (Chantilly, VA)
- …for an excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier 1 Technicians and ... a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret...service desk operations and delivering high-quality service . + Strong leadership and team management… more
- McIntire Solutions (Chantilly, VA)
- …fill a Service Desk Lead position will be responsible for leading a Service Desk Lead team in Ashburn, VA. The individual will be in charge ... Provide technical leadership and coordination with all on-site IT Service Desk personnel + Ability to lead a team of 15-25+ + Present and manage metrics… more
- Distributed Solutions Inc. (Reston, VA)
- Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead . DSI is a growing small business dedicated to providing superior automation tools ... the key to succeeding in this role. This hands-on team lead will assist with the standardization...gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS/SCI with Polygraph From: Distributed… more
- Red River (Chantilly, VA)
- …of the many opportunities we offer. How will you contribute to making an impact? Join our team as the Help Desk Lead /Supervisor (tier 2) and take the lead ... tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk...to goals and performance objectives. + Enhance and achieve Service Level Agreements (SLAs). + Develop internal talent and… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd ... holidays, three weeks paid time off, and more. The service desk lead is responsible...the service desk , managing the service desk shift team , representing… more
- Cayuse Holdings (Reston, VA)
- …issues for the technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service Center Technicians that are ... - USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior-%28lead%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-VA-Reston_ **ID**… more
- General Dynamics Information Technology (Falls Church, VA)
- …will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Service Desk Manager joining our team to manage on-site and remote support ... **Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE -… more
- Cayuse Holdings (Arlington, VA)
- …depending on needs to support 24/7/365 operations. **Reports to** **:** Program Manager, Service Desk Lead **Working Conditions** + Professional office ... of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of...diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …system + 0-2 years of management experience or experience as a team lead . **Other Job Specific Skills** + Service Desk background + Understanding ... calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day management of customer… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ... Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support,Help Desk Support,Remedy Help Desk … more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,IT Help Desk ,Remedy Help ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician** joining our team to support **our government client's** activities ... AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess...* Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career *… more
- CACI International (Arlington, VA)
- …enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and champion continuous service ... Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA....Resources Command liaisons while working on sensitive cases. + Lead internal cross- team training sessions and conduct… more
- ARAMARK (Arlington, VA)
- …guest needs, and resolving or escalating any guest concerns or issues. The Front Desk Lead Worker may be responsible for oversight or delegation of ... **Job Description** Night Auditor - Front Desk Agent is responsible for ensuring guest satisfaction...and assigns daily work assignments to the guest services team and oversees completion of tasks ? Trains and… more
- General Dynamics Information Technology (Fairfax, VA)
- …Voice Services + Security Operations Support + Infrastructure Support + Networking + Service Desk Support **Responsibilities:** + Oversee activities of the IM/IT ... operations team related to general management of customer services, maintenance...Authentication and Authorization Services, Tools and Data management, and Service Desk + Shall serve as the… more
- General Dynamics Information Technology (Fairfax, VA)
- … lead role shall serve as the primary point of contact between the Enterprise Service Desk (ESD) as well as local support responsible for requests at both the ... briefings to Government managers or work/military experience + Experience leading enterprise service desk (ESD) operations for >30,000 users + Demonstrated… more
- Epsilon, Inc (Manassas, VA)
- …mission-critical applications and services. Additionally, in this position you will: + Lead and manage a team of systems administrators, providing guidance, ... **Systems Administrator Lead ** **Who is Epsilon:** Epsilon is an IT...the US **Why work for Epsilon:** In joining Epsilon's team , you will have the opportunity to contribute to… more
- Epsilon, Inc (Manassas, VA)
- **Deskside Technician Lead ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... the US **Why work for Epsilon:** In joining Epsilon's team , you will have the opportunity to contribute to...the first year. **An average day:** As Deskside Technician Lead , you will be responsible for providing expert-level technical… more