- Stillwater Human Capital (Herndon, VA)
- Service Desk Technician Level II-IV Location: Chantilly, VA Stillwater is seeking a Service Desk Technician who will provide front-line support ... primary point of contact for a large government organization with diverse customers. Service Desk Technicians will provide the highest quality customer care with… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the primary point… more
- Koniag Government Services (Arlington, VA)
- …**Koniag Data Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support ... quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to...ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This… more
- Armed Forces Benefit Association (Alexandria, VA)
- …answer queries on basic technical issues and offer advice to solve them. An excellent service desk technician must have good technical knowledge and be able ... Staunton, Virginia Education, Licensure, Certification, and Experience + Experience in help desk or service desk position or other customer support role +… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... as well as provide solutions. + Able to manage one or more customer service or service desk functions + Receives and handles requests for service ,… more
- CACI International (Chantilly, VA)
- …Percentage of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the ... Service Center Front Line Technician (Business)...of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest… more
- VHC Health (Arlington, VA)
- Service Technician Job Description Purpose & Scope: The Service Desk Technician is responsible for the daily support of VHC personal computers, ... year of experience in computer equipment installation and phone installation ( desk /patient, wireless, iPhone) is preferred. One year of computer, peripherals, and… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...Help Desk Technician Summary Title:Help Desk Technician...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- SOS International LLC (Reston, VA)
- **Overview** SOS International LLC (SOSi) is seeking a Service Desk Administrator in our Reston VA Headquarters. The Service Desk Administrator is ... contractors. This includes, but is not limited to, all Service Desk functions, AV/VTC support, maintaining laptop inventory, laptop configurations and… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret Clearance to support **KTS** and ... + Create and review training material and user alerts. + Engage other service desk resources or appropriate service resources to resolve incidents that are… more
- CACI International (Herndon, VA)
- Help Desk Technician Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... Travel: Local * * * **CACI** seeks a Help Desk Technician to become an Intelligence Operations...rescheduling as necessary for interrupted services, and assisting with service setup and execution. The Intelligence Operations Controller is… more
- Red River (Chantilly, VA)
- …several shifts available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts and ... We are looking for a Tier 1 Technician to join our growing team! The Tier...are accurate, concise, and timely to meet the SLAs ( service -level agreement). + Maintain case ownership and keep customers… more
- BigBear.ai (Tysons Corner, VA)
- …like you to have Experience with ticketing systems and working on a Help Desk Strong customer service background About BigBear.ai BigBear.ai is a leading ... Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup and maintain… more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Operations,IT Service Desk ,Problem Solving,Technical Support,Troubleshooting ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- SMX (Fort Belvoir, VA)
- …+ Lead Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help Desk ... Help Desk Manager, Sr. (Fort Belvoir, VA) (3716)at SMX(View...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- Cayuse Holdings (Reston, VA)
- …on minimizing risk through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical support ... Service Center Technicians in direction of providing the utmost support. + The Service Center Technician IV shall manage and document customer support issues,… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... professionals, apply today! **Responsibilities** **Job Responsibilities:** + Provides training and desk -side support to assist our government client in achieving a… more
- CACI International (Arlington, VA)
- …Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to ... Deskside Support Technician Job Category: Engineering and Technical Support Time...services provided to end users Complete and provide regular Service Desk metrics reports Expert knowledge in… more