- KBR (Arlington, VA)
- Title: Service Management Lead (On Site) Belong. Connect. Grow. with KBR! Around here, we define the future. We are a company of innovators, thinkers, ... information, and services. + Improve governance of IT assets, configuration, and change management to ensure a stable and efficient environment. + Support the USCG… more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Lead Job Category: Consulting Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Opportunity** : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts in enhancing… more
- GovCIO (Alexandria, VA)
- …a referral to this job (https://careers-govcio.icims.com/jobs/6577/ service - management - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... Required Skills and Experience + 12 years of cyber security and service management fedral contracting experience Clearance Required: Must be clearable up to an… more
- CACI International (Sterling, VA)
- …* **The Opportunity** : CACI is seeking an experienced and highly motivated Network Service Provider Performance Management Lead . This candidate should have ... experience in a network service provider environment. The Performance Management Lead is a multifaceted senior role in the client's multi-supplier ecosystem… more
- CACI International (Sterling, VA)
- …* * * **The Opportunity** : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts in ... + Assist the lead in providing continuous service improvement (CSI) management across the program...TCP/IP, MPLS, SDN) + Good working knowledge of the Service Management workflows and ITSM processes +… more
- CACI International (Sterling, VA)
- …ITSM process owners to ensure alignment of quality assurance activities with overall service management objectives. + Lead training initiatives to educate ... Network Request Fulfillment Quality Assurance Lead Job Category: Information Technology Time Type: Full...implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network… more
- Qualtrics (Reston, VA)
- …ensuring timely and effective resolution of user issues in alignment with Incident and Service Request Management processes. + Lead the Problem Management ... key ITIL processes, including Incident Management , Problem Management , Change Enablement, and Service Request ...issues to ensure high availability and optimal throughput. + Lead the selection, implementation, and management of… more
- CACI International (Sterling, VA)
- …experience + 10+ years of related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification ... Network Knowledge Management Quality Assurance Lead Job Category:...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings… more
- CACI International (Sterling, VA)
- …network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Configuration Management Quality Assurance Lead Job Category:...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings… more
- CACI International (Sterling, VA)
- Value & Performance Management Lead Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee ... for a motivated, career and customer-oriented Value & Performance Management Lead with Agile methodology experience to... Level Agreements (SLAs) and reporting via the IT Service Management System + Recommend automations for… more
- Leidos (Reston, VA)
- **Description** Leidos is seeking a ** Management Lead ** to join our FEDSIM delivery team in support of high-priority corporate and strategic growth initiatives ... operates within the FEDSIM Center of Excellence (CoE). The Management Lead will support corporate and sector...graphics. + Contribute to the development of risk assessments, service level agreements (SLAs), and quality management … more
- CACI International (Sterling, VA)
- …network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Network Incident Management Quality Assurance Lead Job Category:...effective handling and resolution of IT incidents to minimize service disruptions and maintain optimal IT service … more
- ICF (Alexandria, VA)
- Description ICF is seeking an experienced Project Management Lead to support a Defense Human Resources Activity (DHRA) cybersecurity program. In this role, you ... cybersecurity projects under a unified governance framework. The Project Management Lead partners with the Contract Program...ITIL v4, DAWIA Level III, or equivalent program or service management credential. + Experience applying DHRA… more
- Hilton (Mclean, VA)
- …will be helping hotels consistently grow market share and outperform competitors\. On the Lead Management Services team reporting to the Manager, you will work ... and beverage, and meeting space requirements\) via the identified lead management system\. Enter and maintain a...systems + Sales experience at a Hilton branded property \(full\- service preferred\) + Hotel Revenue Management knowledge… more
- Guidehouse (Mclean, VA)
- …Obtain Secret **What You Will Do** **:** + Drive growth for finance transformation service offering across Defense & Security clients, with a primary focus on DOD ... and DHS. + Lead transformative initiatives by partnering with senior stakeholders to...quality materials are delivered to clients. + Embed financial management standards and internal controls into the design and… more
- PNC (Kingstowne, VA)
- …partners to communicate and review business results and pipeline management . Meets service level agreements on lead and referral follow up. Adheres to all ... contribute to the company's success. As a Financial Advisor within PNC Wealth Management , you may be based in Georgetown, Washington, DC Financial Advisors are based… more
- ManTech (Herndon, VA)
- …environment. **Preferred Qualifications:** + 5 years' experience directly related to IT Service Management , Design, and Delivery in engineering roles, with ... **MANTECH** seeks a motivated, career and customer-oriented ** Lead Product Management Engineer** to join our team in **Herndon, VA** . In this role, you will… more
- PNC (Mclean, VA)
- …partners to communicate and review business results and pipeline management . Meets service level agreements on lead and referral follow up. Adheres to all ... company's success. As a Wealth Advisor within PNC Wealth Management you will be a part of one of...business. Owns the client experience, efficiently handling sales and service , identifying sales and/or executing opportunities and making referrals… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... Local * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- TekSynap (Arlington, VA)
- …Liaise with the Contractor designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service Improvement (CSI) and managing ... **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk; + Manage all Service Desk supervisors; + Coordinate… more