- The George Washington University (Ashburn, VA)
- …center environment, with hours that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by users. The position ... and ensures collaboration with both University stakeholders and external vendors.The AV Technician , Tech Support Center position provides AV technology support in a… more
- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... through network modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- BCMC (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you will act as...as Microsoft MCP or Novell CNE + 8570 Level II Certification, Sec+ ITILv4 Foundation minimum certification preferred. What… more
- Lumen (Mclean, VA)
- …world and shape the future. **The Role** We have an immediate opening for Field Technician II at the McLean Gateway **.** Under minimal supervision and utilizing ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...established guidelines, procedures, and/or policies the Technician is responsible to effectively perform all functions required… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …lifecycles and sanitizations. + Providing technical expertise in installing and troubleshooting Tier 1 support to the customer. Team is also responsible for ... when performing work in restricted spaces. + **Certifications:** DOD-8570 IAT II certification required; Sec+ CE required + **Preferred Skills:** Communication… more
- NANA Regional Corporation (Arlington, VA)
- …users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk support; respond to ... retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. +… more
- ManTech (Quantico, VA)
- …requires an active DoD TS/SCI clearance. **General Responsibilities** **_:_** + Provide Tier II phone support of reported customer incidents supporting network ... **Secure our Nation, Ignite your Future** ManTech is seeking a VTC Technician to support our Marine Corps Intelligence Activity contract on MCB Quantico. This is an… more
- Node.Digital (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... Tier 1 Technician /Specialist Location: Arlington, VA...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- SMX (Fort Belvoir, VA)
- …Lead Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help Desk personnel + Ensure ... all IT SM tickets to completion + Provide 24/7 Tier 1 support for all environments and networks supporting...to starting work; DoD 8140 / 8570.01-m requirements: IAT II /IAM I + Bachelor's degree in an area related… more
- General Dynamics Information Technology (Arlington, VA)
- …seeking a customer service centered Service Desk Specialist to provide timely and professional Tier I- II support to users. To be successful in this position you ... modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- General Dynamics Information Technology (Springfield, VA)
- …24x7 Support Technician , is a mission-essential teammate that actively provides tier 2+ Network & Infrastructure AQL/SLA Compliance and support of data center & ... enterprise systems in a 24/7 mission critical environment. The Operations Support Technician also provides oversight of the incident management process and the… more
- William C Brown Inc (Springfield, VA)
- …This is a mid-level position into a 24/7 operations groupThe 24/7 operations technician actively provides tier 2+ network monitoring and systems administration & ... of computers running on one or more operating systemsThe 24/7 operations technician is responsible for the operations, maintenance, and monitoring of data center… more
- Leidos (Quantico, VA)
- …- 10 Years of Experience - Active Secret Security Clearance - Information Assurance Technician (IAT) Level II **At Leidos, the opportunities are boundless. We ... of escalation support for domain technology issues that cannot be resolved by tier one and two server support. - Owns, creates and maintains system documentation… more
