- ASM Research, An Accenture Federal Services Company (Arlington, VA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- VF Corporation (Springfield, VA)
- ** Supervisor ** As a passionate, fun and dedicated Floor Supervisor , you are an important part of the store leadership team, ensuring the highest level of ... application because of incompatible assistive technology or a disability, please contact us at_ _###@vfc.com_ _. VF will reasonably accommodate qualified individuals… more
- Navy Federal Credit Union (Vienna, VA)
- …supervise, plan, and administer functions and operations of the HR Shared Services Center (HR SSC) across multiple locations. Ensure that the HR SSC provides optimal ... and accountability; resolve technical or resource issues + Serve as a point of contact to respond to escalated inquiries from staff and management + Analyze work… more
- Hilton (Mclean, VA)
- …ongoing service performance is maintained; manage real\-time call volume of a worldwide contact center with over 5,000 team members\. + Manage call volume, ... work experience in large call center operations \(more than 500 seats\) or contact center workforce planning + Experience using contact center … more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …possesses outstanding customer service, technical aptitude, experience as a service desk supervisor and a desire to "own" customer incidents and requests to ... resolution. The Full-Time Service Desk Supervisor oversees level one service desk agents, serves as...desk agents, serves as a technical escalate point of contact , and provides customer support, service and technical support… more
- Allied Universal (Fairfax, VA)
- …and more for most full-time positions! **Hiring Now!** **Armed** **Security Operation Center Lieutenant** **Full Time: Wed 4pm-12am & Sat & Sun 10pm-6am** **Hourly ... is seeking the position of an **Armed Security Shift Supervisor ** . The **Armed Security Shift Supervisor **...any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an… more
- DLA Piper (Reston, VA)
- …Let's see what we can achieve. Together. **Summary ** The HR Services Supervisor , is responsible for effectively managing HR inquiries from the firm's lawyers and ... of escalation for complex requests as well as an initial point of contact for partners, employees, former employees, and retirees on most transactional HR needs… more
- BJs Wholesale Club (Fairfax, VA)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... location Job Summary Working closely with the Assistant Club Manager, the Omni Supervisor is responsible for providing leadership and direction within the club and… more
- ISC2 (Alexandria, VA)
- …Power Point, Outlook), internet and web applications + Working knowledge of call center technologyand contact center KPIs **Education and Work Experience** ... knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve… more
- Navy Federal Credit Union (Vienna, VA)
- …loan issues. + Partner with other business units including Business Services, the Contact Center , and Branch offices to ensure smooth communication with members ... regarding ongoing projects, normal business functions, and any issues. + Provide input for the Annual Financial Plan. + Organize and prepare a response to all risk assessments and audits, internal and external. + Perform other duties as assigned Qualifications… more
- HEI Hotels and Resorts (Arlington, VA)
- …financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. Responsibilities + ... and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check… more
- Allied Universal (Ashburn, VA)
- …for most full-time positions! Allied Universal(R) is hiring a Global Security Operations Center (GSOC) Shift Lead. The Global Security Operations Center (GSOC) ... product security, and physical security. The Global Security Operations Center (GSOC) Operator acts as a partner working closely...resolve issues + Act as the primary point of contact for incident response, ensuring timely and effective resolution… more
- Koniag Government Services (Arlington, VA)
- …Services, LLC,** a Koniag Government Services company, is seeking a Visitor Welcome Center (VWC) Supervisor with a Secret Clearance to support **KPS** and ... to:** + Oversee and manage the DARPA Visitor Welcome Center and DARPA Conference Center contractor team....to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by… more
- Controlled Contamination Services LLC (Chantilly, VA)
- …maintain strong relationships with key clients, acting as the primary point of contact and addressing any concerns or issues promptly. + Collaborate with internal ... and regulatory requirements. + All other duties as defined by your supervisor Qualifications + 10-15 years of experience in facility management, including… more
- Fresenius Medical Center (Fairfax, VA)
- …event that your credential or certified status changes, you must notify your supervisor immediately. + Capable of working in a challenging environment which requires ... that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative. "The rate of pay for this position will… more
- House of Blues (Bristow, VA)
- …and procedures + Balancing and reconciling daily/nightly ticket sales + Assist Manager/ Supervisor in reconciliation of cash drawers and ticket stock + Assist ... Manager/ Supervisor on pricing initiatives such as: Progressive, Platinum, Dynamic,...ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus… more
- Black & Veatch (Arlington, VA)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... **Key Responsibilities** + Craft training including NCCER and Front-Line Supervisor training + Obtain and maintain NCCER instruction certifications...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- Quality Technology Services, LLC (Manassas, VA)
- …equipment. The role is also responsible for assisting customers on the Data Center floor both in person and via the telephone, performing customer equipment ... requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or...maintenance on critical, building, and site infrastructure. Consults with supervisor or team lead to order necessary tools and… more
- DLA Piper (Reston, VA)
- …+ Research and resolve more complex activities related to aging and unapplied cash; contact and work with areas outside of A/R if necessary. + Perform daily ... Years of Experience** + 4 years of experience as an AR Specialist or Supervisor **Essential Job Expectations** While the specific job requirements of a DLA Piper… more
- DLA Piper (Reston, VA)
- …fraud prevention and internal controls. You will oversee the Accounts Payable Supervisor , International Invoice Team supervisor , and Accounts Payable Senior team ... eliminate areas of inefficiency or dissatisfaction + Acts as the point of contact to firm leadership and other departmental leaders where Accounts Payable support,… more