- ManTech (Chantilly, VA)
- The Service Desk Experience Manager (SDXM) will oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient customer ... Oversee the day-to-day operations of the Service Desk , ensuring a seamless and efficient customer experience...Service Desk certification. + Active Help Desk Institute Support Center Manager (HDI-SCM) certification.… more
- Leidos (Stafford, VA)
- …experience supervising or leading teams or projects. oA minimum of five (5) years experience as a help desk manager oDocumented troubleshooting skills and ... Leidos National Security Sector is looking for a Help Desk Manager to join our team in...identifying areas for improvement and implementing strategies to enhance service quality and user satisfaction oProvide IT hardware/software support… more
- Encore (Lanham Seabrook, MD)
- Position Overview The Express Desk Manager (EDM) has overall responsibility for sales and event production on projects assigned specific to the Express Desk . ... development, on show site, and post-show activities. The Express Desk Manager must determine and manage within...or a related area of study or equivalent industry experience * 5+ years of event production experience… more
- Leidos (Chantilly, VA)
- **Description** GxNext is looking for a Help Desk Manager that would be responsible for leading a team of technical support specialists, overseeing the ... + Manage the ongoing daily operations of the help desk ensuring 24/7 coverage + Experience leading...identifying areas for improvement and implementing strategies to enhance service quality and user satisfaction + Experience … more
- CACI International (Arlington, VA)
- …and accurately in a fast paced and changing environment. Qualified candidates working with the TOC Service Desk Manager will work to ensure all Service ... reviews and timesheets of assigned technicians. + Working with Service Desk Manager to ensure... experience ); or 12 years without degree + Experience managing/supervising Service Desk operation… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher...+, Security+, and ITIL v3 certifications are a plus. Experience + Two or more years of related … more
- Cayuse Holdings (Arlington, VA)
- …(SOC) + Demonstrated knowledge and understanding of customer service techniques, demonstrated experience providing service desk or call center support + ... good decision making, focus, and good prioritization skills + Experience working with a Service Desk...needs to support 24/7/365 operations **Reports to** **:** Program Manager , Service Desk Lead **Working… more
- Cayuse Holdings (Arlington, VA)
- …+ Demonstrated knowledge and understanding of customer service techniques, demonstrated experience providing service desk or call center support. + ... good decision making, focus, and good prioritization skills. + Experience working with a Service Desk...needs to support 24/7/365 operations. **Reports to** **:** Program Manager , Service Desk Lead **Working… more
- SMX (Quantico, VA)
- …:** + Active Top Secret Clearance with SCI eligibility + 5+ years' experience providing IT service desk support in enterprise-level environments. ... Cleared On Site Senior Service Desk Support Leader (4032)at SMX(View...Proficiency with ticketing systems like Jira, Ivanti, or Microsoft Service Manager + Strong troubleshooting experience… more
- Koniag Government Services (Vienna, VA)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...holidays, three weeks paid time off, and more. The service desk representative is responsible for performing… more
- Parsons Corporation (Chantilly, VA)
- …in the space domain? We need your help. Our Team is looking for a ** Service Desk Technician** . In this role you will maintain Information Technology (IT) ... will be the first line of defense in resolving Service Desk issues and providing support for...field from an accredited university with 1-4 years of experience + Top Secret (TS) security clearance with eligibility… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... all hardware and software changes. + Use the Enterprise Service Desk system to create, modify, update,...+ Keen attention to detail. + System Center Configuration Manager (SCCM) imaging experience preferred. + … more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- NuAxis Innovations (Vienna, VA)
- …+ Bachelor's or associate degree preferred ** Experience :** 1-2 years of experience in service desk environment. **Knowledge Requirements:** + ... federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology...The Help Desk Support Technician provides front-line Service Desk functions and activities. Acting as… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier 1 phone support and troubleshooting. ... 1 hardware and software problems with tools such as MS Office, Windows 10, Service Manager , Microsoft Identity Manager (MIM). **Qualifications** + High… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... II and Tier III technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in...be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player.… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... II and Tier III technicians + Provides exceptional customer service and Helpdesk support via phone, email, and in...be available to work non-standard hours + Comfortable with desk side support + Must be a team player… more
- The Joint Chiropractic (Alexandria, VA)
- …organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our ... in the Wellness industry. Pay Range $18-$20/hr Depending on Experience What we are looking for in YOU and...fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with… more
- The Joint Chiropractic (Sterling, VA)
- …organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our ... in the Wellness industry. Pay Range $18-$20/hr Depending on Experience What we are looking for in YOU and...fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with… more