- Koniag Government Services (Vienna, VA)
- …validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to ... support **Kadiak** and our government customer in Vienna, Virginia. 1st shift 6am -2:30pm We offer competitive compensation and...holidays, three weeks paid time off, and more. The service desk representative is responsible… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …customer calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day management of ... expectations. Directs and supervises staff which are responsible for first level technical support, documentation, tracking, escalation, and follows...+ 5 plus years in the IT Operational areas ( Service Desk , Operations, etc) + 3 plus… more
- Travelers Insurance Company (Manassas, VA)
- …moderate supervision, this position is responsible for the handling of first party property claims including: investigating, evaluating, estimating and negotiating ... your primary residence. **What Will You Do?** + Handles 1st party property claims of moderate severity and complexity...relevant facts to determine coverage, damages and liability of first -party property damage claims (including but not limited to… more
- R1 RCM (Warrenton, VA)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients ... **what you can expect working in Patient Registration** **(Customer Service )** **:** + Working on computers and answering phones...and expect the unexpected. This is not a casual desk job. + A team you can rely on.… more
- TekSynap (Arlington, VA)
- …(WIs), and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...including average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates. +… more
- TekSynap (Arlington, VA)
- …Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs, and continuous improvement ... and problems with internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance,… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …procedures, and standards; interacts with and resolves customer issues. Oversees the front desk or custodial department. Completes all duties to open or close the ... vacancies. Illustrative Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete… more
- Fresenius Medical Center (Manassas, VA)
- …law. **TRANSITIONAL CARE UNIT:** + Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care + ... physical demands and work environment characteristics described here are representative of those an employee encounters while performing the...can be made. + Day to day work includes desk and personal computer work and interaction with patients,… more
- Bilfinger Industrial Services Inc. (Reston, VA)
- …agreements, in order to propose solutions, identify improvements, enhance customer service and retention, and grow business + Safety: Ensures compliance with ... weather conditions. + The physical demands described below are representative of those that must be met by an...social media, unsolicited email or without personally interviewing candidates first . We never send you cheques in order to… more