- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- Red River (Chantilly, VA)
- …could affect others; you seek to make those around you successful. **** **Technical Team Lead - Service Desk ** The Technical Team Lead (TL)will ... support a team of 10-15 service desk engineers as an active leader in the management of the 24x7 Service Operations Center, located in Chantilly, VA as… more
- SAIC (Reston, VA)
- …of a Service Desk with 15+ team members within various shifts. The service Desk Lead supervises the day-to-day activities of Service Desk ... of national importance. We are seeking a highly motivated Service Desk Lead to join... to join our National Intelligence Program leading the Service Desk team as part… more
- Leidos (Stafford, VA)
- **Description** The Leidos National Security Sector is looking for a Help Desk Lead , contingent upon contract award, to join our team in the Quantico, VA ... our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most...minimum of three (3) years experience as a help desk lead worker in a program of… more
- Distributed Solutions Inc. (Reston, VA)
- Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead . DSI is a growing small business dedicated to providing superior automation tools ... the key to succeeding in this role. This hands-on team lead will assist with the standardization...gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS/SCI with Polygraph From: Distributed… more
- General Dynamics Information Technology (Arlington, VA)
- …There is no challenge we can't turn into opportunity. And our work depends on a Service Desk Specialist joining our team . At GDIT, people are our ... team that supports and operates a 24x7x365 Service Desk . + Analyzes and recommends alternative...without extensively researching the issue again. + Notify the team lead of all VIP requests for… more
- Red River (Chantilly, VA)
- …- 8:15am); Tues-Sat** You will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable ... as the NOC Shift Supervisor II and take the lead in an exciting role at the heart of...Desk industry certification **Knowledge, Skills and Abilities:** + Team Leadership + Detailed oriented + Strong organizational skills… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... US Military member with ~180 days of time in service remaining or an employment ready military spouse. Must...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …system + 0-2 years of management experience or experience as a team lead . **Other Job Specific Skills** + Service Desk background + Understanding ... calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day management of customer… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ... Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support,Help Desk Support,Remedy Help Desk … more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 5 + years of ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in enterprise IT means… more
- Leidos (Stafford, VA)
- … providing quality and timely support to over 3000 end-users oOversee the help desk team in providing timely and effective support to users, troubleshooting ... Leidos National Security Sector is looking for a Help Desk Manager to join our team in...overseas locations while maintaining world-class level support & customer service oConduct end-user Instructor Lead Training for… more
- TekSynap (Fort Belvoir, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Lead team of 20 Technical IT and Asset Management Specialists in the execution of Telecom, ... Belvoir VA from 0600-1800 Monday-Friday + Mentorship of assigned team leads and oversight of labor charge approval and...capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-… more
- CACI International (Arlington, VA)
- Service Desk ITSM Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * * **The Opportunity:** CACI is seeking a Service Desk ITSM Specialist to drive the...Practice by providing mentoring support, Knowledge sharing sessions & lead competency groups. + Design & deliver business values… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician** joining our team to support **our government client's** activities ... AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess...* Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career *… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join...(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- Epsilon, Inc (Falls Church, VA)
- **Models as a Service (MaaS) Technical Lead ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader ... business needs. **An average day:** As Models as a Service (MaaS) Technical Lead , you will provide...In addition to collaborating with various stakeholders, the Technical Lead mentors team members, drives innovation through… more
- GCyber (Arlington, VA)
- …quality and operational efficiency. + Act as a liaison between the help desk team and senior management, translating technical requirements into actionable ... GCyber is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to support...strategies. + Manage and supervise help desk employees, providing guidance and training to ensure effective… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center… more
- BJs Wholesale Club (Gainesville, VA)
- …Coaches, teaches and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team ... by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead ... excellence through all points of contact. + Set service standard expectations for all team members.… more