- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST | TIER II...monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + Initiate ... Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT...technical problems and answer queries by telephone or self- service ticket in support of internal and/or outside customer… more
- ManTech (Vienna, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Tier I Support Engineer Evenings** to join our team in **Tysons, VA.** The ** Tier I Support ... on-premises Cloud infrastructure. In this role, you will troubleshoot technical problems for customers with a mix of debugging,...not limited to:** + First contact for all Customer service requests - Answer phones, respond to chats and… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …candidate will handle escalations from Tier 2 support and provide advanced technical management for our AIM as-a- service products. This role requires a ... ** Technical Ops Lead** **Category:** Business Consulting, Strategy and...acceptable. **Your future duties and responsibilities:** Handle escalations from Tier 2 support and provide advanced troubleshooting and resolution… more
- Amentum (Arlington, VA)
- …changes to all applicable libraries. Requires a working knowledge of Naval Air Technical Data and Engineering Service Center (NATEC) website and/or Joint ... Knowledge Caching Server (JKCS). **Minimum Qualifications:** + Minimum of one ( 1 ) years' experience **in Naval Maintenance Technical library operations IAW the … more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Technical Project Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax **Position ... **Employment Type:** Full Time **Position Description:** CGI is seeking a dynamic Technical Project Manager to support CGI Federal's Housing Sector in Fairfax, VA.… more
- MPR Associates (Alexandria, VA)
- …Analyst is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, ... timely resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …customer onboarding and offboarding. + Provide account management support. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. ... tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in...category with at least 2 years' experience in providing Tier 1 support of a TS/SCI system.… more
- Global Dimensions (Springfield, VA)
- Global Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting ... CI, HUMINT, SIGINT, etc.). Global Dimensions is currently seeking a Logistics Analyst 1 for a position in Springfield, Virginia. Duties: + Participates in the… more
- Parsons Corporation (Centreville, VA)
- …always accessible to a worldwide mission** ! **What You'll Be Doing:** + Adjudicating tier 1 level inquiries and have the authority to escalate complex issues ... is looking for an amazingly talented **Help Desk Customer Service Representative** to join our team! In this role...combination of education and experience + Expertise to adjudicate Tier 1 level inquiries + Excellent communications… more
- Rubrik (Reston, VA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... Federal Sales Engineer on our Intelligence team to provide technical direction and business guidance to the regional sales...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- System One (Ashburn, VA)
- Job Title: Service Desk Location: Vienna, VA Shift: 5:00 pm - ...in a team environment * Desired - 3+ years of Tier 1 support and capabilities or similar * ... 1 :30 am Sunday-Thursday (must be available to work onsite...W2 options Position Type: Multiyear Contract Job Description: The Service Desk is a fast-paced environment that operates 24/7… more
- Shuvel Digital (Vienna, VA)
- …Ability to work independently and in a team environment + Desired - 3+ years of Tier 1 support and capabilities or similar + Desired - Call Center or front-line ... and over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk-15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile and your… more
- Virtual Service Operations (Lorton, VA)
- …integration of new network technologies and solutions into existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2 NOC ... initiatives. Responsibilities: + Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support. + Lead the diagnosis and resolution… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 support, diagnosing and resolving complex ... We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image...SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support, managing… more
- Everon (Lorton, VA)
- …state and local codes. + Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings. **Work Environment:** + The employee is occasionally ... Summary:** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- TEKsystems (Quantico, VA)
- …service requests. * Provides documentation, guidance, and instruction to the Tier 1 and Tier II service desks for handling standard messaging-related ... * Provides MS Enterprise Exchange operational configuration management support. * Resolves Tier III messaging tickets. * Configures antivirus products and HBSS as… more
- Rubrik (Reston, VA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National… more
- SMX (Quantico, VA)
- … service requests + Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard Messaging related ... Exchange operational configuration management support + Provide Cisco IronPort technical expertise in the management, maintenance, and problem resolution +… more