- SAIC (Arlington, VA)
- …demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic ** User Experience Customer Success Manager** to join our Digital ... across the Department, Services, and Combatant Commands. **Role Summary:** The User Experience Customer Success Manager establishes and continuously… more
- SAIC (Arlington, VA)
- …within the Department of Defense, SAIC is seeking a highly skilled and dynamic ** User Experience Customer Success ** **Analyst** to support knowledge ... Combatant Commands. The Ideal candidate will be adept at managing customer relationships, driving operational excellence, and fostering continuous improvement across… more
- SAIC (Arlington, VA)
- …of Defense, SAIC is seeking a highly skilled and dynamic Program Analyst to support the User Experience side of our Digital and AI Team as we embark on a ... a database of the history of engagements for each Customer and User , and a list of...a DoD environment. Preferred Qualifications: + ITIL Certification + Customer Success Certification + AWS AI Practitioner… more
- Koniag Government Services (Chantilly, VA)
- …electronic mail, and operating systems.The ideal candidate is a team player with proven experience as a Junior Computer User Support Specialist. Below are the ... Solutions, LLC** a Koniag Government Services company, is seeking a Junior Computer User Support Specialist to support **KDS** and our government customer .… more
- Qualtrics (Reston, VA)
- …an equivalent field + Experience with Digital/Adoption Marketing and/or Digital Customer Success + Prior experience building and deploying ... experience , retention and maturity across our global customer base. **How You'll Find Success ** You...a variety of products and channels to improve active user engagement with multiple customer segments and… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Price Comparison Customer Experience Product Manager, Shopping (Remote-Eligible) We are looking for ... a Price Comparison Customer Experience Product Manager to join our...form a hypothesis and define metrics to identify the success of product initiatives - this is the role… more
- Amazon (Arlington, VA)
- …experts, you will ensure the content strategy is tightly integrated with the overall user experience and supports our strategic objectives. This is an exciting ... guidance on content architecture, taxonomy, and modeling to ensure a cohesive, customer -centric experience . The dynamic, cross-functional nature of this role is… more
- American Heart Association (Arlington, VA)
- …by operating at the intersection of business, technology, and user experience . + Sets goals, defines success , organizes and motivates business, technology, ... spans the entire product development life cycle from identifying customer needs to defining user experiences, ensuring... feedback to iterate on product features and optimize user experience . + Seasonally evaluate impact of… more
- Amazon (Herndon, VA)
- …help you develop into a better-rounded professional. Basic Qualifications - 4+ years of experience as a user experience (UX) designer, product designer, ... skills to launch a project on a trajectory to success ? Are you familiar with security best practices for...networks? At AWS, we're hiring experienced Frontend Engineers with experience in designing user experiences and interfaces… more
- Parsons Corporation (Centreville, VA)
- …enhance service request support + Act as A key contributor to shaping the customer experience strategy across various touchpoints and channels; you will actively ... Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer feedback for management review and coordinating with internal… more
- Amazon (Arlington, VA)
- …-friendly experiences that balance velocity with quality, ultimately enhancing Amazon's customer experience worldwide. We are seeking an exceptional leader ... to join our team as Senior Manager of Customer Education and Enablement (CE&E). This pivotal role will...infrastructure, playing a crucial part in our company's continued success and innovation. If You're passionate about how enabling… more
- Amazon (Herndon, VA)
- …UX challenges and demonstrate scalable, user -friendly design solutions. - Experience planning and executing effective customer research, solo, or in ... and visual design specifications for mobile first web experiences - Contribute to user experience design guidelines and documentation of best practices and… more
- Leidos (Reston, VA)
- … Customer Experience team and will support the effort to provide an enhanced customer and user experience (UX) across a large set of stakeholders and ... users. They will apply best practices in user and customer experience , organizational...users for changes. + Establish metrics for measuring the success of customer engagement initiatives. + Use… more
- Capital One (Mclean, VA)
- …+ Experience setting up video conference and Zoom/Skype technology for meeting user + Experience planning ahead and managing time effectively + Excellent ... Senior Administrative Assistant (Administrative Support Assistant III) - Card Technology ( Customer Servicing & Experiences Tech) Capital One is looking for an… more
- SMX (Quantico, VA)
- …software platforms * Excellent customer service skills, able to deconstruct user behavior and feedback to create improved experience for users throughout ... requires a Top-Secret clearance. **Essential Duties and Responsibilities:** The User Interface (UI), User Experience ...understand that digital transformation is key to your future success . We share your vision for the future and… more
- TEKsystems (Reston, VA)
- …Participates in development sessions and design reviews in order to ensure design meets user requirements. 20 Responsible for the overall success of user ... analyzing documenting validating specifying and verifying the needs of business or user . The incumbent is accountable for the gathering and synthesizing of business… more
- CACI International (Chantilly, VA)
- …high-quality, and cost-effective services to enable mission success and improve end- user experience across the customer environment. CACI will deliver ... * * * CACI is looking for a **Test Engineer** to support our DoD customer in implementing an enterprise IT service delivery model that provides consistent, secure,… more
- Govini (Arlington, VA)
- …on your background and expertise, you could also be responsible for: + Support the success of Govini's clients via end- user training and user support + ... how to use technology and data to solve hard customer problems. Implementation Engineers are responsible for leveraging quantitative...or other entrepreneurial environment + 1+ years of relevant experience in user support or user… more
- V2X (Reston, VA)
- …Experience + Three (3) years' experience in technical writing. + Experience developing software user and/or system administrator manuals. + Experience ... the US Navy and FMS users. Documents to be developed include user 's manuals, software installation manuals, reference guides, trainee guides, lesson plans, training… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …by job duties and ongoing organizational projects. Major Duties & Responsibilities End User Support: + Work alongside the team to provide helpdesk coverage during an ... requests through various channels (email, phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service desk platform, prioritizing and… more