- HomeSafe Alliance (Arlington, VA)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- Amazon (Herndon, VA)
- …customers achieve their full potential? Do you have the technical contact center background, customer experience , and skills necessary to help position ... job responsibilities * Leverage your deep expertise in the Contact Center and customer experience domain to advance adoption of AWS products in service… more
- Amazon (Herndon, VA)
- …strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect ... sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. 3+ years of business development, partner… more
- CACI International (Washington, DC)
- …is required * Typically requires bachelor's degree or equivalent * 8+ years of related experience (leading shift Call/ Contact Center with 5+ staff is a plus) ... Contact Center Shift Lead Job Category:...Center Shift Lead shall possess and demonstrate sound customer service and communication skills, attention to detail, problem… more
- CACI International (Washington, DC)
- Contact Center Operator (SCA) - Night Shift...or higher , BA/BS + One year of applicable experience + Excellent Customer Service in both written ... Travel: None * * * CACI is seeking a Contact Center Operator to join our team.... Responsible for responding to and routing public and customer inquiries. Candidate will need to respond to incoming… more
- CACI International (Washington, DC)
- Contact Center Operator (SCA) - Day Shift Job...degree or higher , BA/BS * One year of applicable experience * Excellent Customer Service in both written ... Travel: Local * * * CACI is seeking a Contact Center Operator to join our team.... Responsible for responding to and routing public and customer inquiries. Candidate will need to respond to incoming… more
- Intermountain Health (Washington, DC)
- …job training and pass-off requirements. **Minimum Qualifications** + Six months of customer service experience involving interactions with customers in person ... involving word processing and data entry. **Preferred Qualifications** + One year of customer service experience , especially in a Hospital or Medical Office. +… more
- TD Bank (Washington, DC)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... the office of the Head of Digital Banking and Contact Centers + Strong analytical skills and attention to...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …school diploma/equivalent and 1-year general work experience in a call center or customer service-based environment. Knowledge of consumer lending, or new ... provides quality service to all members via the call center channel with a positive and helpful demeanor. The...Plans. + Non-Essential Duties: Other duties as assigned. Required Experience : Education and Experience : Bachelor's degree or… more
- Google (Reston, VA)
- …+ Bachelor's degree or equivalent practical experience . + 10 years of experience with cloud native architecture in a customer -facing or support role. + ... building architectures and migrating workloads to cloud environments. + Experience with device management concepts, such as API and...listen and deliver what is most helpful for the customer . You assist fellow sales Googlers by problem-solving key… more
- CoreSite (Reston, VA)
- …all security systems and cameras as well as physical security of the data center . The position is responsible for customer support services, all onsite vendor ... leader in CoreSite's Operations team, the Manager - Data Center Operations is responsible for all operational aspects and...main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet… more
- Amazon (Sterling, VA)
- …job responsibilities The Data Center Operations Site HR Partner in our Builder Experience Team (BeXT) focuses on the Builder experience . In this role, you ... Amazon we are committed to being Earth's Best Employer and the Most Customer -Centric Company. To achieve this, we need exceptionally talented and empathetic leaders… more
- CACI International (Springfield, VA)
- …of contact for a large government organization with diverse customers. Service Center Technicians will provide the highest quality customer care with every ... customer service skills, emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management, communication skills, and an… more
- Amazon (Herndon, VA)
- …infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own ... AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail...across our Data Centers as we meet and exceed customer demand. In this role you will lead internal… more
- PNC (Ashburn, VA)
- …be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, ... and coaches the branded sales process to proactively achieve sales targets and customer loyalty. + Drives the employee engagement experience . Responsible for… more
- Amazon (Sterling, VA)
- …quality and quantity of services being provided, and continuously strive to improve our Customer Experience About the team Amazon Web Services (AWS) is the ... and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are… more
- TekSynap (Arlington, VA)
- …adherence and performance Dedicated Team Leads for each of the following areas:Data Center Operations 1. Data Center Operations 2. Wintel;iii. VMware / ... Unix / Linux; 2. Storage and backup; 3. Middleware;vii. Mainframe, andviii. Data Center Facilities Management. + Configure and manage all Data Center Management… more
- Amazon (Chantilly, VA)
- …responsible for continually communicating with the customer to provide an exceptional customer experience and drive data center up-time and availability. ... to own them to completion. The Generator Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The… more
- Amazon (Sterling, VA)
- …a management position with 5 or more direct reports 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in ... you like to be a part of Earth's most customer -centric company? You would work with teams of front-line...with 5 or more direct reports 7+ years of experience working in a data center or… more
- Amazon (Herndon, VA)
- …of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. ... team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an...your region. * Work with a variety of data center cooling designs including evaporative cooling, DX cooling, and… more