- ABBTECH Professional Resources, Inc. (Washington, DC)
- …US Citizenship_** **RECENT TREASURY EXPERIENCE IS A MUST** Mid-level SharePoint Content Administrator to support the US Dept of Treasury in Washington, DC The ... SharePoint Administrator shall provide services to support and ensure full...or weekend support for maintenance, outage resolution, or other service support requested by the Government. This position is… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication during every interaction… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Conference Administrator ** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Washington **Position ... in Washington, DC. **Your future duties and responsibilities:** OVW Conference Administrator o Analyze conference requests for completeness and ensure that the… more
- ICF (Reston, VA)
- …using a formal trouble ticket system such as Microsoft System Center Service Manager, Remedy, or ServiceNow. + 3+ years of professional experience troubleshooting ... / HP hardware / Mac + 3+ years of experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent, Zendesk AI, or similar) and… more
- Chenega Corporation (Oakton, VA)
- …deployment plans and automation processes for new applications. + Sets up administrator and service accounts. + Maintains system documentation. + Interacts ... System Administrator Oakton, VA . Information Technology Join our...+ Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies… more
- General Dynamics Information Technology (Quantico, VA)
- …**Job Description:** Transform technology into opportunity as a **SQL Database Administrator ** at GDIT. Shape what's next for mission-critical government projects ... next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel...**MEANINGFUL WORK + PERSONAL IMPACT** As a **SQL Database Administrator ** , the work you'll do at GDIT will… more
- Chenega Corporation (Washington, DC)
- …support for system incidents and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow, including workflow automation, ... Systems Administrator (Tier 2 Support - ServiceNow) Washington, DC...system incidents and changes while leveraging ServiceNow for IT service management (ITSM). The ideal candidate will troubleshoot escalated… more
- Koniag Government Services (Washington, DC)
- …protocols, devices, and monitoring tools + Understanding of ITIL processes and service desk operations **Key Skills:** + Strong analytical and problem-solving ... Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government customer in Washington, DC. **This… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... administrator disciplines. + Configure, monitor, and maintain AIX OS...tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** Yes **Job Description:** **GDIT is seeking a Senior Tier III Administrator to provide support to Defense Information Systems Agency (DISA) Global Video ... **MEANINGFUL WORK AND PERSONAL IMPACT** **As a Tier III Administrator , you will work closely with your team and...issues within specific SLAs or escalate to the appropriate service level queue for resolution.** **Review incidents and incident… more
- AeroVironment (Herndon, VA)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... ensuring the overall stability and efficiency of end-user computing environments. The Service Desk Technician III collaborates closely with engineering teams,… more
- CACI International (Arlington, VA)
- …leadership team to support the DHS customer and their needs * Support Service Desk operations, create reports and dashboards, and coordinate support as ... ServiceNow Administrator Job Category: Information Technology Time Type: Full...to support strategic discussion and direction in evolving the service catalog, self- service capabilities, CMDB, asset, incident,… more
- M. C. Dean (Falls Church, VA)
- …lives, and changing the world for the better. We are seeking a **System Administrator 1** to join our **Security and Electronic Systems (SES)** business Unit. As ... role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance...+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with… more
- ManTech (Chantilly, VA)
- …+ ITIL Foundations or later certification highly desired + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow **Clearance ... **MANTECH** seeks a motivated, mission-oriented **Senior Systems Administrator ** to join our team in **Chantilly, VA.**...team in **Chantilly, VA.** As the Lead Senior Systems Administrator , you will be responsible for providing a full… more
- Serco (Washington Navy Yard, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description & Qualifications** Serco is seeking a skilled Systems Administrator to support the Navy-owned PMS-ES Integrated Data Environment (IDE) in… more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds ... customer service skills and practices. + Experience contributing to a service desk technical knowledge base. + Compliance with DoD 8570.01-M/8140.01 and… more
- ManTech (Chantilly, VA)
- …to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... **MANTECH** seeks a motivated, career and customer-oriented **Senior IT Systems Administrator ** to join our team in **Chantilly, VA.** **Responsibilities include but… more
- ManTech (Chantilly, VA)
- …to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... **MANTECH** seeks a motivated, career and customer-oriented **IT Systems Administrator ** to join our team in **Chantilly, VA.** **Responsibilities include but are… more
- IBM (Alexandria, VA)
- …impact the world around us. **Your role and responsibilities** As a System Administrator , you will work closely with IBM and clients' leaders to plan, formulate, ... skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs,… more
- Koniag Government Services (Washington, DC)
- …Solutions, LLC,** a Koniag Government Services company, is seeking a System Administrator with a Secret Clearance to support **ATS** and Department of State ... System (TOMIS) with software application development, system administration, and help desk support. **Essential Functions, Responsibilities & Duties may include, but… more
