- Suburban Propane (Milford, NH)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to ... the Company. Reporting directly to the Region 11 General Manager , you will be primarily responsible for planning and...leadership through coaching and mentoring with a focus on customer service **As part of our pre-employment… more
- State of Massachusetts (Lowell, MA)
- *Position Summary* Under the supervision of a District Manager , the Service Center Manager will oversee the daily activities of an RMV facility which ... includes: Delivering excellent customer service in the issuance of licenses...quality control and administrative functions. *Duties and Responsibilities* The Service Center Manager is responsible… more
- Beth Israel Lahey Health (Lawrence, MA)
- …and conduct, including those pertaining to patient rights, to ensure that exceptional customer service and patient care may be provided. + Utilizes ... schedule options!** We are seeking a Triage Clinician Evening Manager for our Emergency Services Call Center !...center team in key decision-making situations for optimal service delivery, model best practice, and positive impact on… more
- Consolidated Electrical Distributors (Tewksbury, MA)
- Summary Job title : Profit Center Manager Job ID : 202487590003 Department : Tewksbury - CED Location : MA-Tewksbury Description Summary: Normal 0 false false ... false EN-US X-NONE X-NONE The Profit Center /branch manager directs the overall activities of...challenge your employees and yourself to provide the best customer experience. Provide superior customer service… more
- BioLife Plasma Services (Concord, NH)
- …six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and ... management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service :** Retain donors by creating a positive donor… more
- Hannaford (Manchester, NH)
- …responsibilities of all assigned department associates. * Role model outstanding friendly customer service . * Use good judgement in the delegation, assignment, ... to company standards. * Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs. * Understand… more
- HomeSafe Alliance (Concord, NH)
- …of the status of Customer move at designated points. + Customer service via a multichannel contact center within a team-oriented focus is of utmost ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe...equivalent education experience is required . + 1+ year customer service experience, with military move experience… more
- Trustmark (Concord, NH)
- …best to our colleagues, clients and communities. Responsible for overseeing and guiding customer service operations within an organization. Ensures customer ... high quality support. Responsible for driving continuous improvement initiatives. Handles escalated customer service issues as needed. Controls costs by managing… more
- HomeSafe Alliance (Concord, NH)
- …DESCRIPTION** : + Perform quality review of a subset of contact center customer interactions and/or processes to determine department and representative ... + Identify issues and make recommendations for process and quality improvement based on customer feedback and contact center best practices. + Review customer… more
- HomeSafe Alliance (Concord, NH)
- …highly skilled and motivated ** Customer Care Supervisor** to provide support to the Customer Service Team. The Customer Service Supervisor will ... oversee and help customer service employees in performing their duties, such as responding...role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding… more
- Trek Bikes (Hooksett, NH)
- …sweet? Then come join us! Job LocationTrek Store Hooksett Summary Job Description As Service Manager , you'll be the operations lead for your store's Service ... workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary...of your shop's needs + 3+ years of bicycle service center experience + A commitment to… more
- Center for Life Management (Salem, NH)
- …(eg, first aid, CPR) may be required; + Strong communication, interpersonal, and customer service skills required to interact with clients, families, staff and ... Fulfill your purpose at CLM: https://www.youtube.com/channel/UC8bCS3JufXrPyr7SgiLrusQ Center for Life Management (CLM) provides the area's most comprehensive array… more
- Center for Life Management (Derry, NH)
- …leadership and team meetings; + Ensure self and team members: + Demonstrate exemplary customer service to clients and visitors during in-person during check in ... certification in medical administration; desired; + Strong communication, interpersonal, and customer service skills required to interact with clients, families,… more
- Publisher's Circulation Fulfillment (Merrimac, MA)
- …customers in accordance with corporate policy and standard operating procedures, ensuring customer service and financial goals and objectives are met and/or ... manner. + Ability to oversee distribution operations, positively impacting customer service . + Regard "excellence in ...variety of ways until it is understood by Delivery Service Providers, Distribution Center staff members, subscribers… more
- Cardinal Health (Concord, NH)
- …practices. + Accountable for daily results, which include: + Adherence to internal and customer Service Level Agreement (SLA) and customer satisfaction + ... goals and objectives + Works with Employee Relations/Labor Relations Leadership (Director, Manager and/or Sr. Consultants) or SMEs (ie, Legal, Security) on escalated… more
- Evolent Health (Concord, NH)
- … service agents in all day-to-day activities to consistently meet established customer service /contact center service levels/metrics, schedule ... productivity and quality standards are met. + Handles escalated service issues, including "request for supervisor/ manager " calls;...field is a plus. + 5-8 years' experience with customer service /call center operations within… more
- Walgreens (Manchester, NH)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...a positive customer experience. Models and shares customer service best practices. + Monitors … more
- Tufts Medicine (Lowell, MA)
- …**Minimum Qualifications** **:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **What We Offer:** * ... This an awesome opportunity for a Customer Service Clerk to be part... Service Clerk performs/supervises services in the Service Response Center according to the policies,… more
- Signet Jewelers (Concord, NH)
- …holiday season. Seasonal sales support to assist with consistent delivery of excellent customer service , operational standards, and compliance in all areas of ... to help our customers celebrate the special moments in their lives * Strong customer service , sales, retail and/or jewelry experience * Flexible availability to… more
- Tufts Medicine (Lowell, MA)
- …**:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Preferred Qualifications** **:** ... 1. Two (2) years of customer service or call center ...further research may involve interacting with area staff, supervisor, manager , another hospital departments or patient advocate office. +… more