- FranklinCovey (Concord, NH)
- …that they are leveraging our tools to achieve maximum success. This role combines customer service , technical support , and account management, ensuring ... or greater + 3+ years of experience in a customer success, technical support , or...+ Client-centric approach with a passion for delivering exceptional service and support . + Experience facilitating training… more
- Eversource Energy (Hooksett, NH)
- …performance and customer service \. **Essential Functions:** + Provides technical support for new and existing substations and substation equipment\. ... new equipment Acceptance Testing and Commissioning procedures\. Provides day\-to\-day substation technical support to operating areas\. + Accountable for the… more
- ASM Research, An Accenture Federal Services Company (Concord, NH)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Confluent (Concord, NH)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …talented, energetic, and innovative group, leading a team chartered to provide technical support services to the UKG customer base. Lead talented support ... + Lead and guide a team of highly engaged technical support individuals tasked with providing ...and/or HCM domain experience + Experience managing successful remote support teams + Excellent customer service… more
- Mitsubishi Chemical Group (Concord, NH)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Teleflex (Chelmsford, MA)
- …current knowledge of Teleflex Interventional products and services offered. * Provide professional customer technical support via phone and email in a ... Inside Technical Services Supervisor, this role will support capital equipment depot service activity through... customer contact data, call data, and other customer service data in the field … more
- Fujifilm (Concord, NH)
- **Overview** **Job Title:** **Specialist II, National Technical Support - MRI** **Job purpose** This position is intended to provide technical assistance, ... all HCUS MRI products. This is the second-level national technical support engineer position in the company....planning documentation, and Installations procedures and processes. + Diagnose service issues remotely by working with customer … more
- Sutherland Global Services (Concord, NH)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …by you. Job Summary: UKG is seeking passionate U Krewers to deliver a world-class technical support experience to our customers. We are searching for someone to ... Global Support team. Successful candidates possess in-depth domain knowledge and technical support experience in the Workforce Management (WFM) and Human… more
- CVS Health (Concord, NH)
- …8-4:30pm for the first 6 weeks) Preferred Qualifications: + 2+ years of desktop support experience. + Excellent Customer Service skills. + Strong Analytical ... Summary** The IT Service Center Technician provides technical phone support for CVS Health employees,... requests as necessary. Accountable for consistently delivering excellent customer service , while striving to exceed standard… more
- Rocket Software (Concord, NH)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Fujifilm (Concord, NH)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Trellix (Concord, NH)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- Highmark Health (Concord, NH)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Confluent (Concord, NH)
- …market-facing technical materials that effectively showcase our Apache Flink service . You will collaborate closely with our Apache Flink product marketing, ... Connects Us. **About the Role:** Confluent is looking for an experienced technical resource with software development and stream processing experience to help drive… more
- BAE Systems (Nashua, NH)
- …Line Director and the FAST Labs Chief Technologist. The PLTD helps define technical strategies for competitive bids, customer engagement, and business models. ... secure the future through fearless innovatio_ n, fuels our curiosity and propels our technical teams to take on never been done before challenges. FAST Labs advances… more
- TTEC (Concord, NH)
- …days and ignite your career with TTEC's award-winning employment experience. As a St. Technical Writer working remote in the United States, you'll be a part of ... it all! What You'll be Doing: As a Senior Technical Writer to our Public Sector, you will be...and will primarily focus on Information Security related material. Support to other departments enterprise-wide may also be required.… more
- Travelers Insurance Company (Concord, NH)
- … subject matters, regulatory environment and emerging issues. + Create a valued customer experience through each assessment and service encounter. + Perform ... with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team. + Complete all...risk and effectively articulate recommendations. + Discover and evaluate customer needs through loss analysis and customer … more
- Evolent (Concord, NH)
- …the mission. Stay for the culture. **What You'll Be Doing:** Job Description **Our customer service team offers candidates the opportunity to make a meaningful ... impact by providing exceptional support to our valued customers, fostering a sense of...contributes to providing better health outcomes.** **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working… more