- UKG (Ultimate Kronos Group) (Lowell, MA)
- …whatever gives you purpose. We're united by purpose, inspired by you. As an Escalation Manager (EM) in the UKG Customer Success organization, working directly ... with a variety of internal constituencies, you will assume ownership of complex and escalated customer issues for our HCM/SaaS products and services. The ability to interact effectively with technical resources from internal UKG teams and to breakdown complex… more
- Ford Motor Company (Concord, NH)
- …evidence-based, timely decision making. **In this position ** The California Reacquired Vehicles (RAV) Escalation Manager is the Ford lead for our California ... buyback review/approval Operations. The California RAV Escalation Manager is also the primary lead for supporting Ford's Office of the General Counsel (OGC)… more
- Highmark Health (Concord, NH)
- …SME for the team they are assigned. This role will support being an escalation point for the production team members, ensuring appropriate level of support to ensure ... to perform a certain level of production each month, as determined by the manager to ensure compliance with DLP changes. This role will be required to support… more
- HomeSafe Alliance (Concord, NH)
- **Title:** Lead Dispatcher - Military Move **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods ... the Role** HomeSafe Alliance is seeking a highly experienced and motivated Lead Dispatcher to supervise the dispatching of vehicles and coordinate complex logistics… more
- Covenant Health (Nashua, NH)
- …operations and any associated projects or assignments. In partnership with the Manager /Director, the Lead provides oversight of the daily administrative ... it relates to the position. Summary The Practice Operations Lead functions as a part of the Integrated Medical...Manager /Director updated on significant operational issues that require escalation via daily Huddles. + Serves as the on-site… more
- CAI (Concord, NH)
- …Developer Team Lead to work closely with our Business Analyst/Project Manager and oversee an agile team of developers and quality assurance testers supporting ... Summary** We are looking for a Senior Developer Team Lead ready to take us to the next level!...obtaining and providing bi-directional feedback + Act as initial escalation point of contact on associate issues, and advocate… more
- Public Consulting Group (Concord, NH)
- …engage with counterparts + Serve as a main point of contact (including escalation ) both internally and with clients + Partner on business development initiatives, ... including: demonstrations, proposals ( lead proposal writing teams, including writing sections, coordinating efforts,...of relevant work experience, including: working with clients, people manager + Knowledge of, or experience in, Medicaid is… more
- SHI (Concord, NH)
- **Job Summary** The Manager of SHI Services - ServiceNow will lead a post-sales technical team focused on the ServiceNow platform. This client-facing leader will ... resources areproperly trained, wellutilized, andare deliveringhigh quality services. The Manager of SHI Services promotes the team's capabilities through pre-sales… more
- SHI (Concord, NH)
- …an exciting opportunity available as a Sr. Project Manager . The Sr. Project Manager will lead and manage large and complex Services projects for SHI's ... Customers. The Sr. Project Manager is responsible for on-time and on-budget project execution...to effectively prioritize and execute tasks + Ability to lead and motivate project teams + Problem solving skills… more
- CBRE (Concord, NH)
- Substation Design Execution Senior Project Manager Job ID 200464 Posted 08-Jan-2025 Service line GWS Segment Role type Full-time Areas of Interest Construction, Data ... CBRE is looking for a Substation Design Execution Project Manager ! This position will manage the design & pre-construction...a critical prerequisite for this role. This position will lead the design process from the substation basis of… more
- TD Bank (Methuen, MA)
- …of Business:** Personal & Commercial Banking **Job Description:** The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and ... differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the...and compliance requirements are met + Acts as an escalation point for Customer problem resolution - identifies how… more
- FirstLight Fiber (Bedford, NH)
- FirstLight Fiber is seeking an experienced Manager of Support to join our Operations team. Cloud and Monitoring Support Manager SUMMARY: Our Operations team is ... customer onboarding, and setup + Participate in project planning and execution; lead efforts to resolve key project conflicts and establish appropriate resolution… more
- Quadient (Concord, NH)
- …or take over sponsorship of an employment Visa at this time The Professional Services Manager is tasked to lead the resources assigned to a professional services ... make a real impact - help our future-focused business lead the way in powering secure and sustainable business...meetings. **Your role in our future:** The Professional Services Manager is a vital element within the professional services… more
- Takeda Pharmaceuticals (Concord, NH)
- …bring life-changing therapies to patients worldwide. Join Takeda as the Senior Manager , Global Labeling Devices. You will be responsible for the development, ... Senior Management Cross-Functional Team (GLOC) + In alignment with TAU/MPD Labeling Lead , coordinates the process to obtain IFU labeling approval by Labeling Senior… more
- CVS Health (Concord, NH)
- …deliver qualified patients into ongoing Real World Evidence studies. The Clinical Study Senior Manager will report to the Director, RWE Study Management and lead ... research studies What you'll do: + Post-sale, you will lead all elements of planning and execution of complex...+ Serves a key role in problem solving and escalation of study issues + Provide direction to and… more
- Comcast (Chelmsford, MA)
- …in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career ... customers as it relates to Advanced Voice, Metro Ethernet, ActiveCore, SD-WAN, Manager Router and other Business Class products, as appropriate. + Monitor customer… more
- TD Bank (Concord, NH)
- …**Line of Business:** Personal & Commercial Banking **Job Description:** The Store Manager II develops, leads and contributes to the growth and profitability of ... to High risk potential (loss/reputational) + Acts as the highest point of escalation /contact within the store for issues raised from customers, other internal groups… more
- GRAIL (Concord, NH)
- …For more information, please visit grail.com . GRAIL is seeking a Partner Enablement Manager to become part of the Market Access team. The individual in this role ... external stakeholders to enable Galleri partner programs. The Partner Enablement Manager is responsible for developing and executing plans and timelines,… more
- Lumen (Concord, NH)
- …externally facing teams - escalating as needed. This position reports to Manager Network Optimization. This is an individual contributor position. **Location** This ... * Excel at managing and supporting WIP, backlog and escalation queues. * Provide support and guidance in DCO...communication skills * Transparency, openness and persuasive skills to lead team members through change * Ability to motivate… more
- Verint Systems, Inc. (Concord, NH)
- …Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer ... job. **Principal Duties and Essential Responsibilities:** + Identify, create, and lead efforts for delivering value to customers by understanding customer strategic… more