• Customer Service Operations Analyst

    Public Consulting Group (Concord, NH)
    …learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for a consulting company serving a large number of K-12 clients. ... environment. The agent will interact with customers through the Zendesk(R) support platform , implement best practices, and ensure that customer tickets are being… more
    Public Consulting Group (10/08/24)
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  • Salesforce Business Analyst

    WM (Concord, NH)
    …the sales force. Log and track identified system problems through resolution . + Responsible for data management and administration of Salesforce.com processes. ... enhancements and performing user acceptance and production assurance testing for platform releases. + Works with business stakeholders to develop requirements for… more
    WM (10/31/24)
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