- Amazon (Austin, TX)
- …To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (ACS), relentlessly focuses on maintaining customer trust ... will focus. Key job responsibilities As a Software Development Engineer on the Andon Cord (AC) Technology team, you...Your work will range from building intuitive tools for Customer Service Associates to escalate critical issues… more
- Amazon (Austin, TX)
- …problems with simple solutions? Would you like to drive innovation for Amazon's Customer Service (CS) global customers influenced by Gen AI solutions? Join ... Amazon Customer Service (CS) technology organization as a Software Development Engineer on our cutting-edge, horizontal systems services engineering team. We… more
- Amazon (Austin, TX)
- …To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer trust by ... automate detection and investigation of customer defects - expand customer feedback coverage, including multimodal support and self- service onboarding, and… more
- Amazon (Austin, TX)
- …business decisions to improve the customer experience within the Global Customer Service Concessions Team. The Global Concessions Team focuses on ... team culture we've been building. Key job responsibilities As a Data Engineer , the ideal candidate will partner with Software Developers, Business Intelligence (BI)… more
- Amazon (Austin, TX)
- …resolve all issues impacting customers at scale. WWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction in ... Customer Experience Impact (CXI) metrics. As a Data Engineer , you will partner with Software Developers, Business Intelligence...services with a combination of engineering and science. The Customer Service Economics & Optimization team is… more
- Amazon (Austin, TX)
- …eliminate the need for transporters, delivering packages on behalf of Amazon, to contact Customer Service (CS) to solve defects. The Shipping & Delivery Support ... Description Amazon is looking for an experienced Software Development Engineer (SDE) to develop in-app self- service support...customers, stakeholders, and peers to understand the business and customer value of your team's software in order to… more
- Amazon (Austin, TX)
- …an opportunity to be a member of a team that is tasked with solving customer needs through disruptive and innovative technology? Everyone on the team needs to be ... Elimination Analytics team. This team drives Amazon towards a defect-free customer experience by building technology that rapidly identifies defects, associates them… more
- Amazon (Austin, TX)
- …next generation of diagnostic, troubleshooting, and self-healing systems? We are building Amazon's Customer Service systems, and you will have the opportunity to ... of the engineering team - Being thoughtful for the customer and ensuring their needs come first - Designing...to work backwards plan or execution plan to deliver customer value - Learn and be curious, find scalable… more
- Amazon (Austin, TX)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating customer ... protecting customer data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every customer as a friend. Key… more
- Amazon (Austin, TX)
- …entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Emerson (Austin, TX)
- …product support engineer will serve as the voice of the customer , providing feedback, improvement recommendations and customer insight to the organization. ... acceptance testing, commissioning, training and Startup assistance + Voice of the customer - Interpret customer issues and communicate technical feedback and… more
- Amazon (Austin, TX)
- Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon, we drive innovation and customer obsession into ... CET owns the technology to support and enhance our customer service operations network through our Self-...of applications. CET is looking for a Software Development Engineer (SDE) to work on a multi-year, large-scale, enterprise… more
- Johnson Matthey (Austin, TX)
- Vacancy: Technical Service Engineer Location: Savannah, USA (Remote) Job Family: Engineering **_Together for a cleaner, healthier world._** Johnson Matthey, a ... be part of that success story. As a Technical Service Engineer you will work independently (with...within the engineering function. **Your responsibilities:** + Providing technical service to customers through direct customer support.… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Amazon's Customer Logistics Security team is looking for a skilled security engineer to join our team's efforts to help keep Amazon secure by… more
- Amazon (Austin, TX)
- Description Amazon's Customer Logistics Security team is looking for a skilled Security Engineer to help keep Amazon's Fulfillment and Logistics sites secure. In ... automation and tooling to solve security problems at scale for our customers. Customer obsession while providing security support is critical and core to the team's… more
- ThermoFisher Scientific (Austin, TX)
- …replacement, or other corrective action. + Coordinate problem resolution with engineering, customer service , and other personnel to expedite repairs. + Analyze ... Unity Lab Services (ULS) teams and Sales. + Apply customer management software to track service calls,...3 or more years of hands-on experience as a Service Engineer , particularly working with LCMS and… more
- ThermoFisher Scientific (Austin, TX)
- …dependable in the world. **How will you make an impact?** The Field Service Engineer II is a direct customer -facing role that provides onsite support and ... offers an excellent opportunity for a highly motivated Field Service Engineer professional. The role is remote...territory when needed. + Excellent communication skills. + Strong customer service focus. **Travel:** + Approximately 40-60%… more
- Deloitte (Austin, TX)
- …best practices. + Work closely with cross-functional teams, including IT, operations, and customer service , to ensure integration and alignment of systems and ... technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability… more
- ThermoFisher Scientific (Austin, TX)
- …, you will have the outstanding opportunity to showcase your technical expertise and customer service skills while working with brand new instruments. Your role ... ready to join an ambitious team that delivers exceptional service ? As an Engineer II, Field ...will be pivotal in ensuring flawless operations and surpassing customer expectations. **Essential Functions:** + Provides onsite installation of… more
- Fujifilm (Austin, TX)
- **Position Overview** The Field Service Engineer I - US is responsible for performing scheduled service work on systems within a service area, and some ... work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm policies. +… more