- Sutherland Global Services (Austin, TX)
- …support the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our ... experience + Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding of email, TCP/IP,… more
- Red Hat (Austin, TX)
- …skills * Associate or Bachelor's degree or higher in computer science or a technical discipline \#LI- REMOTE #LI-AL2 The salary range for this position is ... is looking for a Senior Consultant with a background in enterprise Linux , system management, automation, identity management, and a full scope polygraph clearance… more
- RTX Corporation (Austin, TX)
- …2024-12-11 Country: United States of America Location: HTX99: Field Office - TX Remote Location, Remote City, TX, 73301 USA Position Role Type: Unspecified ... These teams tackle a diverse set of technologies and solve challenging technical and product problems daily. From collecting and interpreting aviation datasets to… more
- Rocket Software (Austin, TX)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer requests...IDMS or VSAM. + Operating system knowledge: Windows, Unix, Linux . + Database knowledge in open systems (Windows, Unix,… more
- SpaceX (Bastrop, TX)
- Technical Support Associate (Starlink) at SpaceX Bastrop, TX SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... possible, with the ultimate goal of enabling human life on Mars. TECHNICAL SUPPORT ASSOCIATE (STARLINK) Starlink, our revolutionary satellite constellation, will… more
- Red Hat (Austin, TX)
- …a dedicated customer engagement associate and a member of the Red Hat engineering and technical support teams. As a Technical Account Manager, will provide a ... and offerings * Collaborate with internal engineering, development, product management, and technical support teams to resolve issues * Manage customer cases… more
- Humana (Austin, TX)
- …makes decisions on moderately complex to highly complex issues regarding technical approaches for project components, and performs work without direction. They ... skills to make an impact** **Responsibilities** + Deploy and provide operational support for **hierarchical NGFW policies** in **GCP** using security tags, and… more
- Fujifilm (Austin, TX)
- … Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Cayuse Holdings (Austin, TX)
- …and system and network performance + Advise end-users, administrators, and technical support personnel performing network design, designing and providing ... of database standards and procedures, database security, database documentation, and application technical support + Review and determine the feasibility and… more
- Palo Alto Networks (Austin, TX)
- …will be the client's advocate for cybersecurity and will provide strategic and technical leadership in this area. **Your Impact** + You are an Industry-recognized ... of one or more major operating systems (Microsoft Windows, Linux , or Mac) + Knowledge of common malware persistence...+ Experience identifying and triaging malware + Experience leading technical breach response teams in fast-paced environment + 10… more
- Confluent (Austin, TX)
- …in advancing their knowledge & abilities on their own, while also helping Technical Support + Engineers and Professional Services teams better serve your ... dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What...Machine (JVM) tuning and troubleshooting + Experience with operating Linux , you know how to configure, tune and troubleshoot… more
- Confluent (Austin, TX)
- …the Role:** Confluent is looking for a highly skilled and engaging Technical Instructor to deliver world-class instructor-led training (ILT) on Apache Kafka and ... but also an exceptional communicator and teacher with a passion for driving technical excellence in the partner community. **What You Will Do:** + Conduct… more
- EDB (Austin, TX)
- …Hat Openshift for database solutions. + Experience mentoring junior and mid-level technical support engineers + Ability to work cross-functionally with ... Engineer you will be a part of our Support Services team that is 100% Remote ...+ Facilitation of knowledge transfer sessions and training for technical support + Strong troubleshooting skills and… more
- Red Hat (Austin, TX)
- …this role, you'll deliver solutions that solve business challenges through hands-on technical implementation and enablement of recommended practices. You will be a ... adopting Red Hat's solutions for customers by using your technical expertise and interpersonal skills. You'll need to have...and community events Within six months, be ready to support customer success on a project by attaining the… more
- Sunrun (Austin, TX)
- … technical and application troubleshooting abilities + Knowledge of Linux /Unix operating systems is preferred + Familiarity with Salesforce, ServiceNow, Okta, ... our commitment to diversity, inclusion and belonging. This position is primarily remote , with occasional visits to a local office or our corporate headquarters… more
- NTT America Solutions, Inc. (Austin, TX)
- …SAP, including configuration and administration. + .lS/4HANA or Oracle EBS administration and support experience is a plus + Technical and functional experience ... is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and… more
- Siemens Digital Industries Software (Austin, TX)
- …the seamless integration and management of both client and server environments in support of software development operations for Siemens DI SW. The ideal candidate ... will possess a strong technical background in system administration and hardware standards, developing...Collaboration** : Work closely with software engineering teams, IT support staff, security teams, and infrastructure architects to ensure… more
- Siemens Digital Industries Software (Austin, TX)
- …for customers and engineering divisions. Selected candidates will assume immediate roles in support of EDA cloud initiatives within DI SW and become an integral part ... of existing secure environments in external cloud space. + Provide technical expertise to troubleshoot complex problems, designing and implementing solutions… more
- Avnet (Austin, TX)
- …and proactively engaged with customers in pre- and post-sale design and technical support activities. **Principal Responsibilities:** + Drive and manage Xilinx ... on the optimum use of Xilinx IP, software tools and hardware devices + Manage technical support issues within customer base and collaborate/bring in AMD Xilinx … more
- General Motors (Austin, TX)
- …onsite up to 3 times per week, with flexible schedule for periodic race weekend remote support . **The Team:** At GM, we've charged ourselves with one mission: to ... the interfaces with the z/OS platform (APIs/CICD software development pipelines/ Linux ). + The ability to translate product roadmaps to... technical design and GM standards. + Provides technical support and input on the application… more