- Merck & Co. (Rahway, NJ)
- …planning and IT master data management .The Senior Specialist of Demand and Capacity Management Customer Success plays a critical role in the Business of ... of IT (BIT) is a transformation program that drives integrated strategic portfolio management capabilities across IT to optimize the way we deliver business valueAs… more
- Genmab (Plainsboro, NJ)
- …RoleThe Associate Director, Key Accounts will shape, implement, and execute Key Account brand strategies for Genmab's first asset in hematology, EPKINLY. This ... critical role will report to the Director of Key Customer Strategy and be expected to work closely within the US Marketing Team, with EPKINLY cross-functional teams… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …robust insights to advance strategic approach Ensure TLLs develop comprehensive business, account and customer plans and implements associated tactics Ensure all ... maximize brand and portfolio performance as well as improving customer experience. It is a key driver of growth,...therapy area goals, providing regular updates to leadership. Portfolio Management Defines what needs to be true to meet… more
- Merck & Co. (Rahway, NJ)
- …milestones in global healthcare. We know that our people are the key to our success , which is why our Global Supplier Management and Workplace Services team in ... where our company has codified its 130-year legacy. Our success is backed by ethical integrity, forward momentum, and...and strategy. This product line includes Building and Package Management , Integrated Facilities Management , Real Estate … more
- Merck & Co. (Rahway, NJ)
- …of our strategic priorities. These priorities include delivering exceptional customer experiences, enhancing marketing and commercial excellence, and most ... one united team, we are dedicated to improving the customer experience, driving patient access, and discovering new business...company's purpose. To guide our actions and drive our success , HHDDA is built on three core principles: Drive… more
- Tris Pharma (Monmouth Junction, NJ)
- …prioritized stakeholders in support of Medical Affairs strategies; Works closely with Account Management to develop the Medical Value Strategy and ... a successful business and take pride in the company's success . But of equal importance to each team member...to inform medical strategy; Conducts regular KOL and emerging customer assessments ensuring appropriate HCP and decision makers are… more
- Merck & Co. (Rahway, NJ)
- …Media and Agency role will oversee the strategic planning, execution, and management of media and agency partnerships. This role involves leveraging cross-functional ... play a lead role in developing a global agency management team (AMT)Defines and maintains an optimal agency roster...strategic decision-making and provide insights for future initiativesServes as account manager for agencies on the roster and the… more
- Merck & Co. (Rahway, NJ)
- …improvement opportunities to meet business requirements more efficiently and focus on customer success while building and increasing trust across our ... be primarily responsible for executing culture adoption, organizational change management and communications campaigns, leading the DigitalYou Learning Council, a… more
- Microsoft Corporation (New York, NY)
- …Infrastructure Library (ITIL) Foundation certification or equivalent service management certification. Customer Success Account Mgmt IC3 - The typical ... and excitement for the journey ahead. As an MBA Customer Success Account Manager, you...degree (or currently pursuing) + 2+ years work in customer success , solution delivery, practice management… more
- MongoDB (New York, NY)
- …working model. **Our ideal candidate will have:** + 7+ years experience working in a Customer Success , Account Management , Client Services or other ... MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion...for MongoDB end users by leveraging your technical and account management skills as well as acting… more
- Quantexa (New York, NY)
- …reviews, case studies, testimonials, and referrals What you'll bring + Extensive experience in Customer Success , Account Management , or related roles in ... build and run the future state of our SaaS Customer Success function. You will personally play...guidance to maximize conversion to paying customers, engage in account management and renewal processes + Work… more
- eightfold.ai (New York, NY)
- …in management consulting, functional HR talent acquisition/talent management /learning/etc., customer success , or account management Nice to ... management consulting, functional HR talent acquisition/talent management /learning/etc., customer success , or account management + Experience in… more
- LinkedIn (New York, NY)
- …Basic Qualifications: + 5+ years of experience in any of the following: Customer Success , Account Management /Sales, Consulting, Product Training ... by the business needs of the team._ The Senior Customer Success Manager (CSM) partners closely with...a trusted advisor to the end users and their management to drive product adoption and ensure they leverage… more
- Persado (New York, NY)
- …comfortable in a role that combines elements of multiple disciplines ( customer success , technology, account management , project management , etc.) + ... Bring: + 3-6 years of relevant experience as a Customer Success Manager, Account Manager,...career development and mobility, continuous feedback loops and performance management + Flexible time off to support work-life harmony… more
- Amazon (New York, NY)
- …for their business and the needs of their customers in relation to customer success including account management and campaign management . In order to ... is looking for a leader of leaders for our Customer Success team. As our customer...the needs of their customers in relation to Campaign Management and Account management . In… more
- Pixalate, Inc. (New York, NY)
- …(or equivalent experience) + 2-3 years of experience in client-facing Customer Success , Technical Account Management , and/or Technical Sales roles at ... ABOUT THE ROLE Pixalate is hiring a Director of Customer Success to join our growing team... outcomes: retention, expansion, churn reduction, client advocacy, and account lifetime value + Ensuring Pixalate product adoption, client… more
- WTW (New York, NY)
- …in sales or customer success /experience function + Proven experience in a customer success , account management , or customer service role, ... any questions, concerns, or support needs + Manage technology customer accounts, develop technology account plans together...and customer support tools + Knowledge of customer success best practices and a passion… more
- Medtronic (New York, NY)
- …Haves** + Bachelors degree required + Previous minimum experience of 4 years in customer success , account management , commercial roles or equivalent ... dynamic environment. **A Day in the Life** + Monitor account health post Go-live and create and execute action...Strong project management skills and experience with customer success software platforms are prioritized. +… more
- Proofpoint (New York, NY)
- …**Qualifications** + **5+ years** of experience in Sales Engineering, Customer Success , Technical Account Management , Solutions Architecture, or related ... solutions to complex cloud data security challenges and ensuring customer success . **Key Responsibilities** + Partner with Account Executives to support… more
- SitusAMC (New York, NY)
- …equivalent. + 10+ years of experience in client relationship management , account management , or customer success , with at least 5 years in a ... and revenue targets. The Director will play a key role in driving customer success , maximizing platform retention, and fostering new business opportunities.… more
