- Merck & Co. (North Wales, PA)
- Job DescriptionReporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the ... strategic roadmap for US Commercial customer -facing applications, including the evolution of Veeva and Veeva...The CFA senior specialist will directly contribute to the transformation to a bi-directional engagement model through our Veeva… more
- Towne Park (Plymouth Meeting, PA)
- …millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a ... memorable experience for a guest in a new city, or helping a...else's day and make an impact. When we see a customer , a client or one of our own team members… more
- CSL Behring (King Of Prussia, PA)
- …and develops a high-performing team to drive digital and omnichannel transformation across IBTs/Affiliates/Functions. Acting as a senior thought partner to ... level (US/INT) to align strategy and orchestrate adoption of Omnichannel Customer Engagement. Advocate on behalf of regions/affiliates with _Platform Management_ ,… more
- CSL Behring (King Of Prussia, PA)
- …of the total cost of ownership and risk, while increasing innovation, customer service , compliance and quality. _Establish and Maintain Effective Category ... with critical suppliers with a focus on assurance of supply, quality, service , continuous improvement, and innovation while minimizing costs for CSL and develop… more
- Crane Payment Innovations (Malvern, PA)
- …timely decision maker. + **Facilitator:** Skilled at negotiating win-win solutions. + ** Customer Service Oriented:** Driven to serve customers and respond ... associates, 7 manufacturing sites, 12 corporate offices and a global field service organization. **WHAT YOU'LL BE DOING** As a **Contracts and Billing Manager,**… more
- Lyric (Newtown Square, PA)
- …proven record of successful enterprise implementations? + 5+ years of experience with Enterprise Application Integration (EAI) and service -oriented ... SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience . Interested in shaping the future of healthcare with AI? Explore opportunities at… more
- Deloitte (Philadelphia, PA)
- …promptly and professionally with users and support teams, ensuring a positive customer support experience . + Mentor less experienced analysts, promoting ... tax business with digital technology, consider working with the US Tax Transformation technology team. This is an exciting opportunity to support global execution… more
- Wolters Kluwer (Philadelphia, PA)
- …is reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our service ... first operations. **Qualifications:** + **Proven** **Global Leadership:** 10+ years of customer service operations experience including experience … more
- American Water (Camden, NJ)
- …. Serve as a key advisor to the Chief Customer Officer on customer experience , digital transformation . Lead and mentor cross-functional teams, including ... with sustainable best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and… more
- Merck (North Wales, PA)
- **Job Description** **Reporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the ... strategic roadmap for US Commercial customer -facing applications, including the evolution of Veeva and Veeva...The CFA senior specialist will directly contribute to the transformation to a bi-directional engagement model through our Veeva… more
- TEKsystems (Wayne, PA)
- …* Problem-solving skills and a passion to create customer satisfaction. * Previous customer service experience * Bi-lingual a plus but not required. * ... with technical teams to deliver timely solutions. This role requires exceptional customer service skills, technical understanding, and the ability to manage… more
- Deloitte (Philadelphia, PA)
- …and articulate business during sprint demo/feature demos. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations. + Minimum of 3+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- Deloitte (Philadelphia, PA)
- …with clients throughout each phase of implementation. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations + Minimum of 2+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- Deloitte (Philadelphia, PA)
- …commitment to excellence in Oracle CRM implementations. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations + Minimum of 2+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- Comcast (Philadelphia, PA)
- …them through transformation while ensuring every product launch and ongoing service delivers excellence, efficiency, and customer success. This role blends ... high-performance, customer -centric culture. **Requirements** + 10+ years of leadership experience in managed service operations, with proven success building… more
- TEKsystems (Philadelphia, PA)
- …Windows 10, Desktop, Imaging, Office 365, Hardware support, Active directory, Customer service , Technical support, ServiceNow Additional Skills & Qualifications ... - This position involves client interaction, so excellent communication, customer service skills, and attention to detail...the main site in Philly or the KOP location. Experience Level Intermediate Level Job Type & Location This… more
- TD Bank (Mount Laurel, NJ)
- …in delivering strong capital efficiency & positive impacts to the customer experience (Preferred) **Physical Requirements:** Never: 0%; Occasional: 1-33%; ... improvement opportunities, with measurable results and positive impact to Customer , Employee, capacity, service levels and/cost to...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- Siemens Energy (Fairless Hills, PA)
- …Field Service Technician will play a key role in ensuring quality, safety and customer service on site for the Siemens Wind Service organization. The ... to continually monitor and improve personal human performance, contribute to excellent service to our customers; they must possess a strong understanding of human… more
- H&R Block (Warrington, PA)
- …assigned Your Expertise: + Experience working in a fast-paced environment + Previous experience in a customer service environment + Ability to multi-task ... improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation,… more
- Deloitte (Philadelphia, PA)
- …Leverage customer insights and analytics to shape strategic choices around customer and commercial transformation that deliver real business value. Here, ... world's leading organizations navigate change and shape the future. Gain hands-on experience and targeted training that will strengthen your advisory skills and… more
