- Suburban Propane (Syracuse, NY)
- **Overview** **Drive Innovation in Customer Service : Become a Quality Improvement Coaching Specialist !** Are you a natural leader who thrives on helping ... Coaching Specialist to join our team and empower customer service professionals to deliver exceptional, ...college or university preferred. + Minimum 3 years of quality improvement experience in a service… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The RN Quality Improvement Coordinator is responsible for Quality Improvement activities at both an institutional as well as departmental ... coordination of DNV and Department of Health activities related to performance improvement standards. Supports departmental quality improvement and specific… more
- Walgreens (Camillus, NY)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Xylem (Auburn, NY)
- …on continuous improvement activities. These may include participating in, and/or leading Quality Improvement Teams + Provide quality reports and review ... We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem |ˈzīləm| 1) The… more
- Molina Healthcare (Syracuse, NY)
- …work experience in Quality Assurance/Auditing, Call Center, or Customer Service . **Preferred Education** Bachelor's Degree or equivalent combination ... in all business segments + Offers suggestions for process improvement to foster exceptional customer experience. +...experience in Quality Assurance/Auditing, Call Center, or Customer Service . + Managed Care experience To… more
- Immediate Mailing Services (Liverpool, NY)
- …quality inspections and findings. + Collaborate with the production, data processing, and customer service teams to improve quality and efficiency. + ... with accurate issue identification. + Turnaround Time: Average time taken to conduct quality inspections and resolve issues. + Customer Complaint Rate: Number of… more
- Robert Half Technology (Skaneateles, NY)
- …product quality throughout product lifecycles. Responsibilities: * Implement continuous improvement actions aimed at enhancing product quality * Collaborate ... establish acceptance criteria for production processes * Work with Service and the Complaint Handling Unit to investigate product...customer audits * Respond to inquiries related to quality assurance arising from tenders or other sales efforts… more
- SUNY Upstate Medical University (Syracuse, NY)
- …relevant experience in healthcare. Excellent written/verbal communication and organizational and customer service skills are required. Strong proficiency with MS ... Job Summary: The Project Coordinator in the Department of Quality is responsible for assisting the Associate Chief Quality Officer in supporting and coordinating… more
- SUNY Upstate Medical University (Syracuse, NY)
- …of risk identification and referral to clinical departments for ongoing review of quality improvement focused on the support of the Patient Relations department. ... in Nursing and 5 years acute care clinical required. Excellent communication and customer service skills required for interface with health care payers,… more
- SUNY Upstate Medical University (Syracuse, NY)
- …a mental health or health care related setting required. Excellent communication and customer service skills required for interface with health care providers, ... Job Summary: The Utilization Review/ Quality Assurance Coordinator is responsible for all compliance...and OMH when they occur. Monitors and maintains performance improvement indicators on a weekly basis and co-leads QI… more
- Guthrie (Cortland, NY)
- …task sheets, performs a variety of assignments that may include patient/resident customer service , cafeteria and catering services, cash handling, patient and ... a healthcare setting desirable, but not required + Previous customer service experience desirable, preferably in the...and training sessions as required. + Also participates in quality work groups and supports performance improvement … more
- Guthrie (Cortland, NY)
- …task sheets, performs a variety of assignments that may include patient/resident customer service , cafeteria and catering services, cash handling, patient and ... Service experience in a healthcare setting desirable, but not required Previous customer service experience desirable, preferably in the food service … more
- Trinity Health (Syracuse, NY)
- …reduction targets and productivity improvement objectives are met, while cultivating service quality and customer satisfaction. Ensures the Regional ... of the RHM's clinical engineering program and ensures program service support objectives are met. Provides a work environment... Improvement Plans (PIP) where necessary to resolve customer satisfaction issues and address Program Quality … more
- Trinity Health (Syracuse, NY)
- …training of colleagues to achieve technical proficiency, efficiency, regulatory compliance, and customer service in Revenue Cycle areas. Manages Health Ministry ... customer /stakeholder interests. Must possess demonstrated knowledge of process improvement techniques and their application. Must possess ability to lead… more
- Walmart (Fulton, NY)
- …andproviding process improvement leadership to ensure a high quality customer experience.Provides supervision and development opportunities for hourly ... and communicating business objectives to teams effectively.Models and demonstrates exceptional customer service standards to store associates by following and… more
- Guthrie (Cortland, NY)
- …patient population. Quality Statement: Caregivers must be active participants in quality improvement processes: 1. Identifying areas where quality ... of the annual operating plan, hiring and retention of personnel, performance improvement activities, and participation on management team and other committees as… more
- Fresenius Medical Center (Camillus, NY)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA...ADMINISTRATIVE: + Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. + Enters all… more
- STG International (Auburn, NY)
- …and regulations to ensure compliance and patient safety. + Participate in quality improvement , care management, risk management, peer review, utilization review, ... and patient usage considerations. + Knowledge of the basic concepts of customer service technique related to age-specific population. + Demonstrated effective… more
- Walmart (Fulton, NY)
- …deficiencies; andproviding process improvement leadership to ensure a high quality customer experience.Drives the financial performance and sales of the ... and communicating business objectives to teams effectively.Models and demonstrates exceptional customer service standards to store associates by following and… more
- Cardinal Health (Syracuse, NY)
- …policies, and strategies to increase production and efficient space utilization + Ensure quality service is provided to the customers and ensures prompt ... opportunities for long-term change within own work team or product/ service + Builds customer relationships, interprets ...Develops and implement modifications and innovations to improve the quality of service to our customers. +… more