- WestRock Company (Glendale, AZ)
- Opportunity summary: As a Customer Service Manager (CSM), you will define the strategy and business plan for front end operations, manage and lead ... customer service teams, and support strategic initiatives...customer service teams, and support strategic initiatives for the plant...* Serve as an escalated point of contact for customer issues by supporting Customer Service… more
- OEC Group (Peoria, AZ)
- …industry with the goal of delivering quality information and services to our clients. As a Customer Service Manager , you will be responsible for leading the ... Customer Service team to produce the best possible results for...logistics operations. This role will be responsible for managing Customer Service operations in the local area… more
- Under Armour, Inc. (Phoenix, AZ)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service ** **Values & Innovation** At Under Armour, we are ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) … more
- American Airlines (Phoenix, AZ)
- …do** + Supports station management in leading airport personnel to provide superior customer service experience + Supervises employees who scan, transport, and ... equivalency **Preferred Qualifications- Education & Prior Job Experience** + Previous airport customer service experience in leading a team with union/non-union… more
- Public Consulting Group (Phoenix, AZ)
- …and corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for ... Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience… more
- Michaels (Laveen, AZ)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - Laveen, AZ Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- Love Shack Fancy (Scottsdale, AZ)
- …associates to achieve the sales and profit goals. The ASM will model the standards for customer service . While the manager is on duty, the assistant will ... of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be responsible for contributing a… more
- Parker Hannifin Corporation (Glendale, AZ)
- …forecasts. + Provides mentorship and execution guidance to the division site(s) customer service Aftermarket Services Manager . Addresses critical longer ... Aftermarket Product Line Manager (SSO Division - Glendale, AZ) Location :...the appropriate grade level. + Responsible for achieving aftermarket service center's financial and customer service… more
- Tractor Supply Company (Cave Creek, AZ)
- …Team Members appropriately throughout the day to ensure Legendary Customer Service . + Assist the Store Manager with leading, coaching and developing ... a combination of the following duties. + Assist Store Manager in driving sales and profit, customer ...issues ethically and with minimal conflict. + Experience with customer Service and selling skills. + Excels… more
- CVS Health (Phoenix, AZ)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations ... and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position… more
- Cintas (Phoenix, AZ)
- … Service Representatives who deliver excellent services to customers. The Customer Service Manager role involves hiring, developing, training and ... roles. Each assignment prior to the role of General Manager will be hands-on and designed to teach the...of that particular department, to include four major areas: Customer Service , Affiliate Management, Accounting, and Sales.… more
- JB Hunt Transport (Phoenix, AZ)
- …Business Administration/Management (Required), Bachelors: Business Communications **Work Experience:** Customer Service /Account Manager , Marketing, Sales, ... activities and responsibilities involved in selling a product or service . + Ability to analyze customer activities,...product or service . + Ability to analyze customer activities, profiles and information. + Understanding of the… more
- Walgreens (Gilbert, AZ)
- …solutions that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer ... a positive customer experience. Models and shares customer service best practices. + Monitors ...feedback, creating awareness to the business, and improving service metrics. **Operations** + Shadows Store Manager ,… more
- ArcBest (Phoenix, AZ)
- …Account Manager or a team of Account Managers and the District Sales Manager to optimize customer service by effectively managing sales activity and ... Transportation industry and related sales experience, preferred. Prior experience with Customer Relationship Manager (CRM) tools, preferred. Computer Skills:… more
- Marriott (Phoenix, AZ)
- …the Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are ... Sets a positive example for guest relations. * Empowers employees to provide excellent customer service . * Observes service behaviors of employees and… more
- Amentum (Phoenix, AZ)
- …briefings/paperwork. + Complete reports as required. + Other duties as assigned by the Customer Service Lead or Regional Manager . + Ensure that all ... as specified in the contract. The ideal candidate will have strong customer service skills, attention to detail, and the ability to coordinate with others… more
- ARAMARK (Phoenix, AZ)
- …during contracting initiatives by balancing the overarching contracting philosophy and the customer service needs + Build and maintain regional and national ... **Job Description** The Field Support & Customer Relations (FSCR) Manager establishes and...regional knowledge is required **Qualifications** ? Strong interpersonal and customer service skills; good presentation skills ?… more
- Amazon (Tempe, AZ)
- Description The Strategic Account Services (SAS) organization is seeking a Customer Success Manager to shape the future of the program. The Customer Success ... and delivering a positive experience with our program. The key responsibilities of a Customer Success Manager include but are not limited to: Business Growth *… more
- PennyMac (Phoenix, AZ)
- …Day The Customer Experience Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective ... and coaching of staff to achieve department goals. The Customer Experience Manager will : + Lead...experience in a Call Center Environment with proven strong customer service skills + Ability to work… more
- IQVIA (Phoenix, AZ)
- …clinically focused selling message. In addition the individual will provide essential customer service to create and grow revenue and consistently deliver ... increase in the number of patients benefiting from our medicine. As Customer Experience Manager , you will have an expert understanding of Key Account Management… more