- University of Rochester (Rochester, NY)
- … service in all interactions. - Acts as an on-call resource for the Service Desk . - Keeps abreast of current desktop and LAN technologies through continuing ... required - Equivalent combination of education and experience required - Previous Service Desk or Call Center Experience preferred - Experience working… more
- DePaul (Rochester, NY)
- Overview The Service Desk Technician is an internal support role that monitors and responds to day-to-day technical support requests across multiple ... Excellent benefits + Competitive wages from $21-$21.30/hour Responsibilities The Service Desk Technician will work...Technician will work to maintain outstanding "Level 1" support through high-quality service delivery. To do… more
- TEKsystems (Victor, NY)
- …Deployment - MDM - O365 Admin - Patch Management - General Security Knowledge Service Desk Technician (50%) - Take tickets, interact, troubleshoot, resolve ... Direct portal ITSM/Ticketing System -- Migrating over to Fresh Service (from Kace) Provides end user support ...Fresh Service (from Kace) Provides end user support both onsite and remote where applicable. Monitors all… more
- Rochester Presbyterian Home (Rochester, NY)
- …values of Rochester Presbyterian Home. + Plans, publishes and conducts monthly In- service calendar for RPH Communities; and conducts regular in- service training ... and other staff members. + Provides ongoing coaching and support to staff, ensuring they have the skills and...Oversees and coordinates the approved EALR skills and Medication Technician training programs as required by NYS DOH. +… more