- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk. This role ensures the delivery of ... teams to ensure seamless IT service delivery. + Ensure adherence to IT policies, including incident management, change control, and access governance. +… more
- CUNY (New York, NY)
- …on cloud or hybrid cloud applications. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, all ... full-time experience in the planning, organizing, and controlling of incident and change management activities of one or more... and change management activities of one or more major IT service(s) and/or information technologies and… more
- CUNY (New York, NY)
- …datacenters, networks and cloud deployments. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, ... Senior Network Services Engineer ( IT Infrastructure Engineer 3) - Provisional **GENERAL DUTIES**...of traffic flows + Lead infrastructure crisis management and major incident response; coordinate rapid service restoration… more
- MTA (New York, NY)
- …standards, baselines, guidelines, and procedures) under the direction of the IT Security Manager , where appropriate. Guidance, Communications, and Training ... Cybersecurity Officer- Manager Cloud Security Job ID: 14121 Business Unit:...Location: New York, NY, United States Regular/Temporary: Regular Department: IT CISO Date Posted: Dec 31, 2025 Description JOB… more
- SHI (Somerset, NJ)
- …and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach ... need to thrive - in our offices or yours.** **Job Summary** The Manager of Business Continuity oversees daily operations, develops strategic plans, and manages… more
- SHI (Somerset, NJ)
- …and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach ... to thrive - in our offices or yours.** **Job Summary** The Senior Risk Manager plays a critical role in identifying, assessing, and mitigating risks that could… more
- Paramount (New York, NY)
- …to leave a positive mark on culture. **In This Role Youll:** The Manager , News Technology Services leads technical operations for CBS News, managing technology ... infrastructure, hardware lifecycle, vendor relationships, and newsroom systems for major national and international coverage. This role requires technical expertise,… more
- MongoDB (New York, NY)
- …instrumentation strategies and feedback loops, turning production signals and incident learnings into proactive improvements that secure system resilience ... MTTR, or 0 capacity-related incidents) + Tier-1 Launch: successfully guide a major infrastructure capability (eg, new vector index or sharding mechanic) from concept… more
- conEdison (New York, NY)
- …telecom infrastructure, required. + Strong communication skills and experience leading major incident responses, required. + Experience managing a team ... Marketplace. **Relevant Work Experience** + 5+ years of experience in IT Operations, Infrastructure Management, Network Operations, or Telecom Operations, required.… more
- BlackRock (New York, NY)
- …proficiency** : 8-10+ years in IT support with hands ‑on ITIL practices ( Incident , Request, Problem, Parent/Child Ticket management) and Major Incident / ... **About this role** **Service Desk Manager - Job Description** **About This Role** BlackRock...will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support,… more
- SHI (Somerset, NJ)
- …and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach ... SRA organizes findings, draws conclusions, and discusses them with their manager before escalating to business management. Strong business acumen, critical thinking,… more
- Audacy (New York, NY)
- …for the Audacy Service Desk including all inbound L1 Triage, Request Fulfillment, and IT L2 Operations Support. Leading the Audacy 24x7x365 end-user support, IT ... and internal owned & operated services. This role will collaborate with the Knowledge Manager and Service Owners to document and shift work left with a keen eye… more
- Terumo Medical Corporation (Somerset, NJ)
- …SAP S/4HANA. + Design and implement GRC Access Control. + Assist project manager in security governance projects and manage daily security tasks. + Collaborating ... with other IT teams, business stakeholders, and external vendors to integrate...management and role management. + Meet the SLAs for incident and enhancements. + Respond to security incidents, investigating… more
- Reckitt (Belle Mead, NJ)
- …related duties as requested by the logistics Team Leader or Materials Manager . + Schedule inbound component deliveries and coordinate trailers requiring unloading to ... internal/external audits and/or regulatory inspections + Active participation during incident investigations and promoting all safety activities/events **QUALITY:** +… more