- Sedgwick (Hartford, CT)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... in Financial Services & Insurance DRP Service Center Specialist **PRIMARY PURPOSE** : To assist customer... Center Specialist **PRIMARY PURPOSE** : To assist customer service representatives in expediting the application… more
- The Hertz Corporation (Hartford, CT)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Cardinal Health (Hartford, CT)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- M&T Bank (South Glastonbury, CT)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (Colchester, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- MetLife (Bloomfield, CT)
- … Customer Care Supervisor ensures that the service team offers a customer -centric experience on every call that is consistent with GCS values and ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and… more
- The Cigna Group (Bloomfield, CT)
- …make an impact and improve lives? Join us as a Behavioral Health Customer Service Advocate- an inbound call center role focused on helping people access ... resources and independent judgment to deliver accurate information, exceptional service , and resolution on the first call ...field plus 2+ years of behavioral health experience. + Customer service experience + Strong time management… more
- Liberty Bank (Middletown, CT)
- …will assist in the delivery of all new hire and ongoing training for the Customer Service Center . In addition, the CSC Training & Development Specialist ... and presenting new hire and ongoing training in the Customer Service Center . + Training...plan for any project related training needs that the Call Center will need to support +… more
- Amentum (East Hartford, CT)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and...expected that providing applicants with the highest level of customer service is primary in all responsibilities.… more
- The Cigna Group (Bloomfield, CT)
- …Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more
- Capital One (Hartford, CT)
- …Diploma, GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year of experience using Google ... + Execute E2E Dealer Navigator and product support - Call /Chat Center with inbound and outbound calls...the right to ask the agent to upgrade internet service to ensure a good customer experience.… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Aspen Dental (Hartford, CT)
- …proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ... critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on...and customer care to reach individual and call center goals. + Additional duties as… more
- Oracle (Hartford, CT)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...is used and monitored by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and… more
- Otis Elevator Company (Bloomfield, CT)
- …NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA OTISLINE(R) Otis' customer care call center has an opening on **split-shift,** for a ... customer service representative. The **working hours** for this role is...Candidate must be able to work well in a call center and team environment and understand… more
- Oracle (Hartford, CT)
- …of enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + ... Rack and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- Hartford HealthCare (Newington, CT)
- …confidentiality of appropriate patient, staff and management data is maintained. o Models customer service standards and demonstrates value for all people in the ... work environment. o Effectively models and upholds a customer service orientation with staff to meet the legitimate needs of all internal and external customers.… more
- Oracle (Hartford, CT)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... is used and supervised by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and...Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates understanding of military culture and addresses ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively… more
- Oracle (Hartford, CT)
- …ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and build/modify SOPs + ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more