- HomeSafe Alliance (Boston, MA)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... **HomeSafe Alliance** is seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate support to answer … more
- Commonwealth Care Alliance (Boston, MA)
- …Supervisors. **What You'll Be Doing:** **Essential Duties & Responsibilities:** 1. Manage contact center operations for calls, email, mail, and transportation, ... effective scheduling. + Technological proficiency: Familiar with relevant technologies for contact center management. **Required Language (must have):** +… more
- HomeSafe Alliance (Boston, MA)
- … department. **POSITION DESCRIPTION** : + Perform quality review of a subset of contact center customer interactions and/or processes to determine department ... make recommendations for process and quality improvement based on customer feedback and contact center ...program + Family Support: Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program… more
- HomeSafe Alliance (Boston, MA)
- … Customer Care Supervisor, you will function as the primary point of contact for Customer Care staff and oversee the shipment activities in their ... is looking for a highly skilled and motivated **Overnight** ** Customer Care Supervisor** to provide support to...The role requires strong business acumen of a REMOTE contact center and customer relationship… more
- Prime Therapeutics (Boston, MA)
- …drives every decision we make. **Job Posting Title** Supervisor Customer Care - Philadelphia PACE Application Center **Job Description Summary** Primary ... Application Center Experience Preferred. + Manages the customer care management (CMC) and supports services...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Prime Therapeutics (Boston, MA)
- …and drives every decision we make. **Job Posting Title** Customer Care Associate - Philadelphia PACE Application Center **Job Description Summary** This ... customer administrative concerns as the first line of contact - this may include claim resolutions and other...or participates in activities as requested that help improve Care Center performance, excellence and culture. +… more
- Bright Horizons (Somerville, MA)
- **Child Care Center Director** As a **leader in a Child Care Center ** , you inspire teachers to create high-quality programming in each classroom while ... managing the center 's day-to-day operations. You build strong partnerships with families...with families, clients, staff, and licensing to provide exemplary customer service. + Conduct the daily responsibilities of operating… more
- Cecelia Health (Boston, MA)
- …for health plans, providers, health systems, and life sciences. What You'll Do: The Care Coordinator - Contact Agent is a remote role within our Clinical ... calls to support our members. In this role, the Care Coordinator - Contact Agent will complete...clinicians and plays a pivotal role in delivering outstanding customer service to our members. Primary Responsibilities: + Handle… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …or related field is strongly preferred, along with 2 years of related health care , call center , and/or customer service experience. **KNOWLEDGE, SKILLS, AND ... call center , are handled in accordance with established guidelines and customer service standards. The Supervisor, DFCI Welcome Center reports to the… more
- Tufts Medicine (Boston, MA)
- …Qualifications:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The ... as a key communicator. Promotes company's commitment to superior customer service. This position is responsible for the ongoing...+ Answer calls that come in to the call center and dispatch these calls out to the appropriate… more
- Tufts Medicine (Medford, MA)
- …of clinical care and services we provide locally for the continuum of care in clinical collaboration with Tufts Medical Center , as well as an affiliation ... Lawrence Memorial Hospital Saturday: 8 hour shift at MelroseWakefield Breast Center **Company Description** MelroseWakefield Healthcare is a coordinated system of… more
- Tufts Medicine (Boston, MA)
- …**Summary** This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role ... on performing the following Nursing Support duties: Provides basic care services to patients, but does not have an...Includes rotation to all Cancer Clinics. **Location:** Tufts Medical Center , Breast Health Center . 860 Washington, St.… more
- Tufts Medicine (Framingham, MA)
- …support for clinic providers. The Practice Coordinator maintains a high level of customer service with frequent contact with patients through telephone and ... 4:30 PM **Location:** Onsite in Framingham, Massachusetts - The Heart Center of MetroWest - Free parking! **Website:** https://www.hcmw.com/ Under general… more
- Fallon Health (Worcester, MA)
- …advanced education desirable + 2+ years professional work experience preferably in a customer facing inbound call- center setting. + The ability to multitask and ... **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great...the face of the organization; the single point of contact for our valued providers and members. Think of… more
- Ethos Veterinary Health (Woburn, MA)
- …Call Center Representatives for our Woburn, MA location. Summary: The Call Center Representative is tasked with delivering superior care for our clients and ... outbound calls + Acts as the primary point of contact for the hospitals and ensures all client and...School Diploma or equivalent + Minimum 2 years of Customer Service or Veterinarian Client Care experience.… more
- Bank of America (Wellesley, MA)
- …us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of ... Senior Banker - Wellesley Linden Street Financial Center Wellesley, Massachusetts **Job Description:** At Bank of America, we are guided by a common purpose to help… more
- Beth Israel Lahey Health (Boston, MA)
- …and obtain informed consent with patients and serve as the point of contact . 7. Assists executive director in day-to-day management tasks for the research group. ... to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to… more
- Milford Regional Medical Center (Milford, MA)
- …serves patients from more than 20 towns in Central Massachusetts. The 149-bed medical center is a nonprofit, acute- care facility, where more than 300 primary ... 3:15 PM, Every weekend and occ/ Holidays About Us: Milford Regional Medical Center is a full-service, community and regional teaching hospital located in Milford,… more
- Fresenius Medical Center (Boston, MA)
- **PURPOSE AND SCOPE:** Functions as part of the hemodialysis health care team as a Registered Nurse Applicant, under the direction or supervision of a Staff ... Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS...and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the… more
- Commonwealth Care Alliance (Boston, MA)
- … centers in the health care industry. This position is remote and the contact center is staffed 7 days per week from 8AM-8PM ET including most holidays. ... center environment + Currently or recently employed in customer service, public service, as front-line health care...front-line health care worker, or in a contact center + Experience and competent in… more