- WM (Foxborough, MA)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- Pearson (Boston, MA)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- Fresenius Medical Center (Waltham, MA)
- …- 4 years' as a Technician or related experience. + Demonstrated experience in a customer service , call center or clinical environment required; dialysis ... In this capacity, the Associate Support Technician provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- Fresenius Medical Center (Waltham, MA)
- …have excellent communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line ... laboratory results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. +… more
- Fallon Health (Worcester, MA)
- …School Diploma **License/Certifications:** N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer ... continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences,… more
- IDEX (Westwood, MA)
- …data and addressing customer requests. + **Experience** : Previous customer service or call center experience is often preferred but not always ... globe, chances are, we have something special for you. **POSITION: Customer Service Representative** **DEPARTMENT: Microfluidics Aftermarket Inside Sales**… more
- Dentsply Sirona (Waltham, MA)
- …**Experience** : + High school diploma, required. + Minimum of 2 years of Customer Service , Call Center support or equivalent **Qualifications:** ... Primarily responsible for providing delightful, first contact resolution and premium customer service for all internal and external customers including… more
- TEKsystems (Boston, MA)
- … center , Data entry, Inbound call , Customer support, Health care, Customer service call center , Insurance Top Skills Details Customer ... attitude 5. Good tenure 6. Near perfect Attendance needed Customer Service Reps are taking 200 calls... service , Call center ,Data entry,Inbound call Additional Skills & Qualifications Reliable- On time Good… more
- State of Massachusetts (Boston, MA)
- …* Superb attention to detail and ability to meet deadlines * Customer service training or previous call center experience, highly desired * Knowledge ... Representative who is fluent in Spanish. The Contact Center Customer Service Representative is...* Comfort working in a high volume and fast-paced call center environment * Ability to answer… more
- Fallon Health (Worcester, MA)
- … service . In addition, the Service Coordinator will attain the targets for a customer service call center as set by FCHP. These targets will be ... requested. + Responsible to provide first response to inbound call center . Handles calls from providers and...benefit/claims/referral questions in support of the Customer Service function. + Manage the Call Tracking… more
- Guardian Life (Boston, MA)
- …governing regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary Range** $40,960.00 ... environment. Our award-winning contact center is known for delivering outstanding customer service experiences and we want to work with others that have a… more
- Sedgwick (Boston, MA)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY… more
- MAPFRE Insurance (Webster, MA)
- …employer._ **Nearest Major Market:** Worcester **Job Segment:** Law, Customer Service Representative, Call Center Representative, Liability, Call ... required and these contacts must be timely and professional. Strong telephone customer service skills and the ability to empathize with claimants and customers… more
- National Safety Council (Billerica, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …speak, read, and write in** **both English and Spanish** + **A minimum of two years call center customer service experience** + Oral and written ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Robert Half Office Team (Burlington, MA)
- … Representative * Proficiency in answering inbound calls is required * Prior experience in a call center customer service role is essential * Must ... offering a permanent employment opportunity in Burlington, Massachusetts, for a committed Customer Service Representative. In this role, you will primarily be… more
- ManpowerGroup (Burlington, MA)
- Our client, a leading provider in the healthcare industry, is seeking a Customer Call Center Specialist to join their team. As a Customer Call ... Care team supporting order inquiries and providing exceptional customer service . The ideal candidate will have...delivering a better customer experience. **Job Title:** Customer Call Center Specialist **Location:**… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …strongly preferred, along with 2 years of related health care, call center , and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES ... Representatives to ensure all calls received by the Welcome Center , DFCI's internal call center ,...in accordance with established guidelines and customer service standards. The Supervisor, DFCI Welcome Center … more
- Robert Half Office Team (Shrewsbury, MA)
- …CRM, EHR SYSTEM, Answering Inbound Calls, Authorizations, Benefit Functions, Billing Functions, Call Center Customer Service TalentMatch(R) Robert ... Description Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space! Responsibilities include: -Phone/Email… more
- Adecco US, Inc. (Marlborough, MA)
- …critical issues are addressed first. **Minimum Qualifications:** + Minimum 2 years of experience in call center , customer service , or a related field. + ... Support:** + Promote a positive company image and provide excellent customer service to support Building Services objectives. + Compose and send personal… more