- Fallon Health (Worcester, MA)
- …N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer skills **Fallon Health provides equal employment ... Responsibilities:** + Exhibits courtesy, compassion, empathy, and respect in all outbound communications with members and providers. Utilizes proper judgment in… more
- HomeSafe Alliance (Boston, MA)
- …a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + Complete outbound communications to customers and ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more