- Coinbase (Annapolis, MD)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Annapolis, MD)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Capital One (Annapolis, MD)
- …- Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team , specifically focused on driving deeper understanding ... both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business...business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting… more
- Sunrise Senior Living (Montgomery Village, MD)
- …as needed. + Track and disperse team member paychecks. **Training, and Contributing to Team Success ** + Participate actively as a member of a team and ... a part of.** **Job ID** 2025-236638 **JOB OVERVIEW** The Concierge is often the initial contact and first impression...+ Contribute in the overall engagement programs and processes ( customer and team member engagement) including participating… more
- SHI (Annapolis, MD)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...Services & Software business. The Customer Success Manager will work closely with… more
- SHI (Annapolis, MD)
- …our offices or yours.** **Job Summary** This exciting new role in the Partner Success team contributes to SHI's overall online presence by bringing what's best ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...- all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- Capital One (Annapolis, MD)
- …roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. **What we are looking ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. Velocity Black, a Capital One company,… more
- CBRE (Baltimore, MD)
- …or equivalent experience required. + A minimum of 3-4 years of front desk, concierge , customer service, or other hospitality experience. + Open and flexible work ... concierge -quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology… more
- CBRE (North Bethesda, MD)
- …or equivalent experience required. + A minimum of 3-4 years of front desk, concierge , customer service, or other hospitality experience. + Open and flexible work ... concierge -quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology… more
- Sunrise Senior Living (Bethesda, MD)
- …of monthly expenses and budget data. ** Customer Focus** + Achieve outstanding customer and team engagement survey results. + Participate in development and ... training. + Perform other duties as assigned. **Core Competencies** + Building a Successful Team + Building Customer Loyalty + Building Trust + Business Acumen +… more
- SHI (Annapolis, MD)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as...Establish and track key performance indicators (KPIs) to measure success and identify areas for improvement **Additional Responsibilities** +… more
- Capital One (Annapolis, MD)
- …One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- SHI (Annapolis, MD)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Sr. Director, Spend ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Annapolis, MD)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Snr Director, ITAM Sales. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Annapolis, MD)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... is our employees - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in… more
- ERP International (Laurel, MD)
- …strategic goals. The Chief Growth Officer will champion exemplary employee, customer and strategic partner relations which promote value-based engagement and growth. ... core capabilities to ensure the firm is ahead of customer demands. The CGO is expected to retain an...CGO is a key member of the senior leadership team and will report directly to the Co-Founder and… more
- SHI (Annapolis, MD)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... guidance to customers, partners, and internal resources + Collaborate with sales team in identifying and closing opportunities through customer discovery and… more
- Lowe's (Laurel, MD)
- …hazardous materials safely, and make sure your area is prepped for daily success . This role is physical and fast-paced, requiring safe lifting practices and ... or overnight depending on store needs. And when a customer or teammate needs help, you'll be there with...other tools as needed + Pitch in as a team player to complete other assigned tasks **Additional responsibilities… more
- SHI (Annapolis, MD)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- SHI (Annapolis, MD)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... is our employees - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in… more