- CareFirst (Baltimore, MD)
- …of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the ... **Education Level:** High School Diploma or GED. **Experience:** Less than one year customer service experience. **Preferred Qualifications:** + Less than 1 year… more
- BD (Becton, Dickinson and Company) (Baltimore, MD)
- …or raising customer struggles. In addition, the individual will act as customer advocate and liaison back into the BD organization. This position is ... + Excellent verbal and written communication skills. + Outstanding customer service and soft skills. + Attention...Required Skills Optional Skills . **Primary Work Location** USA MD - Sparks - 7 Loveton Circle **Additional Locations**… more
- The Cigna Group (Baltimore, MD)
- **LOCATION:** **Richmond or McLean, Virginia or Washington, DC or the Baltimore, MD area.** This **Manager, Hospital Contracting** serves as an integral member of ... RESPONSIBILITIES** + Manages complex contracting and negotiations for fee for service and value-based reimbursements with hospitals and other providers (eg, Hospital… more
- Lumen (Annapolis, MD)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery &...these states: AK, CA, CT, DC, DE, IL, MA, MD , NJ, NY, TX, VA, and WA. Lumen offers… more
- Northramp LLC (Rockville, MD)
- Customer Experience Consultant + Rockville, MD + Category: IT Service Management + Type: Full-time + Min. Experience: Senior Level Northramp is looking for a ... on industry trends and emerging CX technologies to drive innovation. + Advocate for the customer perspective in organizational decision-making. Required Skills… more
- Cisco (Annapolis Junction, MD)
- …risks, and take advantage of the technology. We work closely with Cisco Engineering to advocate for innovation for our customer and as a liaison, share what is ... onsite 2-3 days per week in the Annapolis Junction, MD location. Meet the Team Our Consulting Engineers are...Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …or raising customer struggles. In addition, the individual will act as customer advocate and liaison back into the BD organization. This position is ... throughout the Baltimore region. This position is responsible for managing the success of the relationship with an assigned...+ Excellent verbal and written communication skills. + Outstanding customer service and soft skills. + Attention… more
- TEKsystems (Halethorpe, MD)
- …interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced ... 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from Home end-users Experience working remotely… more
- Lumen (Annapolis, MD)
- …across the team. + Develop strong customer relationships and act as a customer advocate within Lumen to ensure delivery of an exceptional customer ... Lumen teams and the customer to ensure customer solution details and service attributes are...with the customer and improve the overall customer experience + Customer advocate ,… more
- Marriott (Bethesda, MD)
- …of customer /stakeholder needs and actions consistent with the company's service standards. + Global Mindset - Supports employees and business partners with ... channels as well as provide cutting edge technology to allow our guests better self- service experiences and to feel at home when away from home. Works within Product… more
- Marriott (Bethesda, MD)
- …of customer /stakeholder needs and actions consistent with the company's service standards. + Global Mindset - Supports employees and business partners with ... channels as well as provide cutting edge technology to allow our guests better self- service experiences and to feel at home when away from home. Works within Agile… more
- Corza Medical (Baltimore, MD)
- …Manager, Biosurgery - Baltimore, Maryland/Washington DC **Location of Work** Baltimore, MD ; Washington, DC **Employment Type** Full Time Employee **Job Description** ... our mission is to champion surgical providers with remarkable service and exceptional products that save time, money, and...have to choose between performance, value, and a quality customer experience. We are here to support you every… more
- Marriott (Bethesda, MD)
- …of customer /stakeholder needs and actions consistent with the company's service standards. + **Global Mindset** - Supports employees and business partners with ... units to support their needs + Act as an advocate of information security policies, standards, controls and as...controls and as an enabler to the business while managing risk appropriately + Drive mitigation of reported risks… more
- Sodexo (Clinton, MD)
- …for program growth and development; + demonstrate excellent communication, leadership and customer service skills; and + have experience with regulatory ... and Saint Mary's Hospitals located in **Clinton and Leonardtown, MD .** This is a great role for a Registered...a team of entry level and experienced dietitians; + advocate to expand and promote the role of Clinical… more
- ERP International (Laurel, MD)
- …moving to once per week after a few months. **Job Location:** Hybrid - On customer site (Ft. Meade) with telework options. Expectations would be onsite in office or ... & Benefits to include Health, Dental, Vision and Retirement!** Health Advocate & Concierge Services!** Unlimited Job- Related Training & Development!** Employee… more
- Walmart (California, MD)
- …compliance. - Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... care. You'll really wow us if - You're an advocate of patient-centered care. You easily adapt to a...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure… more
- Walmart (Hagerstown, MD)
- …technicians; communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert: Demonstrates knowledge of safety ... and concerns. Be a Talent Ambassador: Being a brand advocate by valuing the member's experience in the TBC...and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer /Member: Delivers results while… more
- Walmart (Frederick, MD)
- …compliance. - Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... care. You'll really wow us if - You're an advocate of patient-centered care. You easily adapt to a...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure… more
- The Cigna Group (Baltimore, MD)
- …a designated book of business. This role delivers specific delegated tasks in managing a moderately complex book of business as assigned by the manager. Accountable ... to proactively manage, respond and address client and broker inquiries through service plans to facilitate results attainment for the client experience and net… more
- Walmart (North East, MD)
- …compliance. - Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... care. You'll really wow us if - You're an advocate of patient-centered care. You easily adapt to a...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure… more