- Friendly's (Br Foods & 3 Scoops Hospitality) (Baltimore, MD)
- The Guest Experience Manager is Responsible and Accountable for: Responsibilities: + Manage daily restaurant operations with a focus on flawless execution, ... increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. + Revenue Control- achieve… more
- Marriott (Forest Heights, MD)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...Front office areas include Bell/Door Staff, Switchboard and Guest Services/ Front Desk. Position directs and works… more
- Sage Hospitality Group (Baltimore, MD)
- …group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service. + Coordinate and ... a timely and professional fashion to ensure a quality guest experience . + Implement emergency training and...or equivalent ** Experience ** Minimum two years previous experience as a front desk supervisor or… more
- HEI Hotels and Resorts (Linthicum Heights, MD)
- … experience and invite all qualified military candidates to apply. Overview Assist the Front Office Manager in managing the Front Office operations to ... of customer satisfaction and quality. + Ensure compliance of front office, guest service, and PBX standard...duties as assigned. Qualifications + Minimum 1 year of front desk experience . + High School diploma… more
- Target (Frederick, MD)
- …about Target here (https://corporate.target.com/about) . **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome, thank and exceed guest ... provide continuous education opportunities to drive proficiencies for all front of store experiences + Engage in consistent and...change in key areas with the greatest impact on guest experience ; and use guest … more
- Silver Diner Development, LLC (Bethesda, MD)
- …Interacts with guests in and as they leave the restaurant to ensure a positive dining experience + Maintaining a clean Front Desk area to Silver standards + When ... 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within....Question?' We strive never to say no to any guest 's request. We are passionate in our mission to… more
- Topgolf (Baltimore, MD)
- …& Development, or a related field; Master's degree is a plus. + Proven experience as a Training Manager in the hospitality industry. + Excellent knowledge ... on industry trends and best practices in hospitality training. **Critical Skills & Experience Requirements** + Bachelor's degree in Hospitality Management, Training… more
- Marriott (Rockville, MD)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related ... Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front...Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). * Verifies that… more
- Marriott (Oxon Hill, MD)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related ... and delivering a return on investment. Assists the General Manager in leading the team in the development and...Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front… more
- Marriott (Hunt Valley, MD)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related ... Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front...related major; 2 years experience in the guest services, front desk, housekeeping, or related… more
- Marriott (Bethesda, MD)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related ... Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front...related major; 2 years experience in the guest services, front desk, housekeeping, or related… more
- Aimbridge Hospitality (Hunt Valley, MD)
- Job Summary The Housekeeping Manager is responsible for ensuring efficient operations of the Housekeeping Department in accordance with Aimbridge Hospitality ... standards as well as supervising the entire Housekeeping Department including rooms front /back of house public areas and laundry. Exempt associates are expected to… more
- Marriott (Forest Heights, MD)
- …or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. OR * If ... the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. **Preferred**… more
- Marriott (Forest Heights, MD)
- … required. **CORE WORK ACTIVITIES** **Supporting Housekeeping Operations and Budgets** * Ensures guest room status is communicated to the Front Desk in a ... and holds people accountable for corrective action. **CANDIDATE PROFILE** **Education and Experience ** * High school diploma or GED; 1 year experience … more
- Sonic Drive-In (Capitol Heights, MD)
- …Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience + Manage opening and/or closing duties + Handle and ... **Position:** **General Manager /Operating Partner** **Immediate Supervisor:** Market Supervisor/Multi-Unit Supervisor **Status:**...properly escalate guest issues/concerns + Handle and properly escalate employee issues/concerns… more
- Marriott (Forest Heights, MD)
- …that all operational areas have an atmosphere that is conducive to the overall guest experience . * Reviews financial reports and statements to determine how ... Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention,… more
- Spanish Peaks Mountain Club (Baltimore, MD)
- …two years' experience leading a team of five people or greater. + Experience working in hotel reservations and/or front office. + Excellent verbal and ... is located in the Baltimore Maryland office Not in Florida)) SUMMARY The Manager of Central Reservations is responsible for ensuring excellence in both service and… more
- Sonic Drive-In (Waldorf, MD)
- …shift + Lead and manage drive-in operations during shift to provide an optimal guest experience + Manage staffing levels during shift + Perform opening and/or ... **Position:** **Assistant Manager ** **Immediate Supervisor:** General Manager /Operating Partner...closing duties + Handle and properly escalate guest issues/concerns during shift + Handle and properly escalate… more
- Marriott (Bethesda, MD)
- …High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR * 2-year degree from ... Manager focused on Group Sales opportunities, Previous Sales Experience required, Nights + Weekends (EST) **Job Number** 25008415...and properties throughout the sales process. * Effectively resolve guest issues that arise as a result of the… more
- Cracker Barrel (Waldorf, MD)
- …our managers get trained and equipped to be role models of the employee and guest experience . At the center of both experiences, they receive care, guidance, ... - and career - you crave.** **WHAT YOU'LL DO** As a Restaurant Associate Manager , you'll combine your passion for people and restaurant management skills to deliver… more