- Themis Insight (Columbia, MD)
- …Public and Private, Civilian and Military expertise to every case. We are hiring a Help Desk Lead to work in Columbia, MD. Position location is subject to ... a Polygraph Primary responsibilities include: + Managing a small team of Help Desk professionals + Triaging and remediating tickets + Handling ticket escalations… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Satisfaction,Customer Service,Technical Support ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help… more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Level 1 Support,Remote Access,Technical Support,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I Transform technology...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Germantown, MD)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Microsoft ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT....every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Support,Information ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS- 2200-0600 SUNDAY-THURSDAY Transform technology… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Technical Support,Troubleshooting **Certifications:** ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Bethesda, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 + ... Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support of the ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and...future and existing information systems. + Serve as senior lead providing oversight to junior staff. + Responds to… more
- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis Junction,...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of an ... lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... thin clients, and tablets. + Work with the assigned lead for all desktop-related projects to assist in user...Office 365, Microsoft Outlook 2003, McAfee virus scan, LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software.… more
- Confluent (Annapolis, MD)
- …and quarter. + Continuously identify improvement areas and solutions that impact the Deal Desk process. + Assist/ lead Deal Desk projects. **What You Will ... and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path...of your impact. We are looking for a Deal Desk Analyst to join our global team. Reporting to… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- General Dynamics Information Technology (Bethesda, MD)
- …a rewarding career. At GDIT, people are our differentiator. As an **Information Security Team Lead ,** you will help ensure today is safe and tomorrow is smarter. ... 8 + years of related experience **Job Description:** **INFORMATION SECURITY TEAM LEAD ** Seize your opportunity to make a personal impact as an **Information… more
- TEKsystems (Clinton, MD)
- Description MUST HAVE SERIVCE DESK MANAGER EXPERIENCE This resource will be a highly visible resource providing executive support and communications to C-Level ... support/tickets) 2 years' experience a Technical Site or Team Lead /Field Services Lead (basic network or deskside)...17, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Rubrik (Annapolis, MD)
- …existing customers and potential new customers driving faster closures and to help streamline the deal cycle. This role will require understanding complex problems ... deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our...Rubrik RIVET values and can provide deep proactive engagement. Lead and engage sales and sales leaders on high… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Abt Global Inc. (Rockville, MD)
- …market analysis about client priorities and needs, such as by conducting desk research, analyzing and presenting data and intelligence, and attending industry events ... content (eg, website), identify opportunities for improvement, and coordinate or lead revisions by working cross functionally with RE colleagues, project delivery… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter....every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more