- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS Transform technology...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Technical Support,Troubleshooting **Certifications:** ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... Service Desk Agent (Third Shift ) EOE Statement...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more
- General Dynamics Information Technology (Annapolis, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service,Information Technology (IT) ... see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling… more
- General Dynamics Information Technology (Germantown, MD)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Microsoft ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT....Secret\DOE Q * Location: On Customer Site, This service desk is 24/7/365, shift work may be… more
- Johns Hopkins University (Baltimore, MD)
- …Works with Service Desk Supervisor to review tickets and workflow in the Help Desk ticketing system to ensure an accurate reflection of services rendered and ... Point of contact for tech call outs, schedules / shift , vacation requests. + Other duties as assigned. **Additional...OS 11 and higher) preferred. + Working knowledge of help desk ticketing system (eg ServiceNow ,… more
- Marriott (Bethesda, MD)
- …or GED; 2 years experience in the sales and marketing, guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in ... **Preferred:** * 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific… more
- NTT America Solutions, Inc. (Annapolis, MD)
- …+ Works independently, with general direction from the client, stakeholders, team lead , or senior manager, to perform operational tasks to resolve all escalated ... as needed, for critical client and business-impacting issues. + Ensures that the shift handover process highlight any key escalated open tickets to be focused on… more
- Constellation (Baltimore, MD)
- …By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. **TOTAL ... offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide...contribute to improving procedures, tools, training materials on the desk . + Accountable for providing on the job training… more
- NCR VOYIX (Annapolis, MD)
- …of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support for ... leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems....will be scheduled to work at least one Saturday shift approximately one time every 3 - 5 weeks.… more
- NCR VOYIX (Annapolis, MD)
- …institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are ... Ability to work independently + Ability to work flexible hours including 2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT… more
- General Dynamics Information Technology (Annapolis, MD)
- …and work instructions used by the SCCM, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units. WHAT YOU'LL NEED TO SUCCEED: ... our differentiator. As a SCCM/MCM Systems Engineer you will help ensure today is safe and tomorrow is smarter....On Site * US Citizenship Required * 40 hours/week; Day- shift , M-F work hours; available for after hours on… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. WHAT YOU'LL NEED TO SUCCEED: * Education: Bachelor of ... a SIEM Team - Splunk Systems Engineer you will help ensure today is safe and tomorrow is smarter....On Site * US Citizenship Required * 40 hours/week; Day- shift , M-F work hours; available for after hours on… more
- Breakthru Beverage Group (Middle River, MD)
- …evaluate actual versus predicted routing, determine root causes of issues and propose/ lead recommendations and implementation of resolutions. + Complete pre and post ... shift reviews with each driver. + Act as liaison...+ Extended sitting for long periods of time at desk or workstation + Minimal squatting or bending to… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Center / Global Enterprise Management (EMC/GEM) IT Facing Service Desk (IFSD) provides 24/7 mission and infrastructure monitoring, notification, administrative ... our differentiator. As a Telecommunications Technician III you will help ensure today is safe and tomorrow is smarter....US Citizenship Required * 401K with company match * Shift : Eves Sun-Thurs | 2pm-10pm or mids Sun-Thurs |… more