- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD - Aberdeen Proving Grounds Job Code 11344 # of openings 1 Apply Now ... Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government...+ Effective oral and written communication skills + Microsoft Specialist Certification in Windows 10 (or similar - within… more
- Kaizen Approach, Inc (Linthicum, MD)
- …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources… more
- TekSynap (Silver Spring, MD)
- …**Preferred Qualifications** + CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS ... Familiarity with TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory: Experience with… more
- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis Junction, MD** ID **12661** Location **Annapolis Junction, MD** Apply Now ... lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)**… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology into opportunity as a… more
- TekSynap (Rockville, MD)
- …the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the hours ... of 7:30 am to 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. + Provide 24x7 emergency support for Documentum and… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... Trust Clearance** to support TGS and our government customer in Baltimore, MD. **_Monday through Friday, 830am to 5pm. This role may require travel to Falls Church, VA as needed as well as other surrounding customer sites._** We offer competitive compensation… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- TEKsystems (Annapolis Junction, MD)
- …to Senior Level. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and ... hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network… more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 1** to join our team in Glen ... ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Ensures problem ownership and… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist , Senior- Tier 1** to join our team in Glen ... questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues for users.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...Must be able to monitor and process Capabilities Service Desk tickets * Certification: 8570 is required Sec *… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or public relations experience ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Guardian Life (Annapolis, MD)
- …continued growth and creation of client and advisor solutions, we aim to help Field Representatives grow and diversify their practices, clients, and income streams. ... The Annuity Specialist is an integral part of Park Avenue Securities....case support, FR book analysis and segmentation assistance (to help FRs identify and parse out Annuity opportunities), pre… more
- NCR VOYIX (Annapolis, MD)
- …institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are ... your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is...QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT… more
- Centers for Medicare & Medicaid Services (Woodlawn, MD)
- …and identifying problems and challenges facing systems and applications (eg managing Help Desk tickets and trend analysis on customer issues). 3.) ... FCMBCH - DIV OF APPLCTNS DVPMT & SUPP. As a IT Specialist (Systems Analysis), GS-2210-11, you will develop, maintain, and continuously improve information… more
- Verint Systems, Inc. (Annapolis, MD)
- …fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of ... Must be able to work a **_rotating day shift_** , 8 hours in the day. The Support desk is open from 6 am - 6 pm MST to assist our customers. + Limited domestic… more
- TekSynap (Silver Spring, MD)
- …and resolve routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information ... resources. + Provide incident and problem management for all issues reported to the Help Desk by creating, updating, and managing requests. + Meet First Call… more