- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD - Aberdeen Proving Grounds Job Code 11344 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk ...+ Effective oral and written communication skills + Microsoft Specialist Certification in Windows 10 (or similar - within… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology...Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- Kaizen Approach, Inc (Linthicum, MD)
- …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... vital technical and administrative IT support. In this role, you will deliver Tier...applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through… more
- TekSynap (Silver Spring, MD)
- …**Preferred Qualifications** + CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS ... TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory:...or RSA tokens), as these are common in federal IT . + Endpoint Protection: Ability to work with antivirus,… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales...process. **Qualifications:** + At least 3 years of Deal Desk , Contracts, Sales or Sales Operations experience in software… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology ( IT ),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- General Dynamics Information Technology (Bethesda, MD)
- …5+ years of related + **Required Skills & Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ... and interpersonal skillsExcellent customer service experience and patience + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite,… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... customer support and troubleshooting for workstation, laptop, printer, and other similar IT equipment. + Provide basic IT troubleshooting. While addressing the… more
- COMSO, Inc (Fort Meade, MD)
- …for the requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups, ... Customer Support Specialist I (TS/SCI w/ Polygraph) FORT MEADE, MD...mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions… more
- Lincoln Financial Group (Annapolis, MD)
- …entire Lincoln enterprise. As a part of this IT Security Identity team, this specialist will help to ensure the rest of the organization has the access ... a Glance** We are excited to bring on a Specialist to our Identity & Security Access Management team....escalation point for security problems not resolved by the IT Service Desk . + Uses problem solving… more
- NCR VOYIX (Annapolis, MD)
- …including 2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT ... institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are… more
- TekSynap (Silver Spring, MD)
- …to join our team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests ... and resolve routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information… more
- TekSynap (Silver Spring, MD)
- …2 and Tier 3. + Research questions using available information resources, including an IT Help Desk knowledge base. + Install, configure, troubleshoot, ... Tier 2 Technician to join our team supporting the FDA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage ... project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator...using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Johns Hopkins University (Baltimore, MD)
- …working in an educational environment. + Experience with A/V at live events. + Help desk experience. + Excellent interpersonal skills to support work with both ... described, with attention to detail in transcribing communications into help desk ticketing systems. + Must possess...required within 6 months of hire.** + Certified Technology Specialist (CTS). + Microsoft Technology Associate (MTA). + Apple… more
- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... Our capabilities are focused on software engineering, cybersecurity, system engineering and IT services. Providing these services, Synergy ECP, has earned a client… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst/SharePoint Administrator to support the US Courts. **Responsibilities** Provides installation, ... local, off-site and/or remote locations. + Serves as technical specialist for the resolution of complex network problems. +...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- Marriott (Bethesda, MD)
- …and Document Records + Ability to configure flexfields, Navigation, Appearance, Infolets, Help content and autocomplete rules + Expertise in Oracle HCM Cloud ... of application functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to support and training of… more
- Leidos (Fort Meade, MD)
- …network related issues as well as maintain the integrity of the Site domain. + Perform help desk support of IT systems. + Provide first-level contact with ... DHCP. + Knowledge of DoD networks and DoD network limitations in an IT -related field + Experience with VMWare Component Protection (VMCP). + Juniper Network… more
- Splunk (MD)
- …_Splunk_ 's _Cloud_ Services group is looking for a _Site Reliability_ Engineer to help lead, design and build the next generation of our _large scale cloud_ ... highly visible and impactful to the organization and will help shape _Splunk_ 's Engineering culture for years to...WY. You also have the option of an office desk in some locations if that's convenient and desirable… more