- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- IT Tier 1 Support Specialist Aberdeen Proving Ground, MD (http://maps.google.com/maps?q=6175+Guardian+Gateway+Aberdeen+Proving+Ground+MD+USA+21005) Job ... Linchpin Solutions is the place to be! We are currently hiring for a dynamic IT Tier 1 Support Specialist. Clearance:None is required, but the ability to… more
- Insight Global (Windsor Mill, MD)
- …Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2 years of experience providing Tier 1 IT support services to ... line to log issues and requests in ServiceNow IT Service Manager. Provide Tier 1 support of the CCaaS (AWS Connect) application to SSA customer agents.… more
- TEKsystems (Halethorpe, MD)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of ... provided. Skills call center customer service, call center operations, phone support Additional Skills & Qualifications Service Desk experience Experience Level… more
- Leidos (Odenton, MD)
- …for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD customer in Fort Meade MD. This individual will help ascertain ... the nature of the support request, resolve issues where possible, and escalate to...their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators… more
- Koniag Government Services (Baltimore, MD)
- …services to highly specialized work place systems. TGS delivers mission-enabling IT solutions, application development and support , network/security operation ... Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to...is able to obtain a Public Trust clearance to support **TGS** and our government customer in Baltimore, MD.… more
- TekSynap (Silver Spring, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Provide IT support for over 22,000 worldwide customers by diagnosing and resolving hardware and ... closed in ServiceNow; problems/requests that cannot be resolved by Tier 1 are escalated to Tier...they may have. **REQUIRED QUALIFICATIONS** + 3 years of IT support work experience OR experience with… more
- GovCIO (Annapolis, MD)
- …to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier -2- support /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret...**Qualifications** + Bachelor's with 5 - 8 years of IT administration support experience (or commensurate experience)… more
- General Dynamics Information Technology (Bethesda, MD)
- …years of related + **Required Skills & Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ticketing ... received. Attempts to resolve as many issues as possible during first call resolution, or at Tier 1 + Efficiently escalates detailed incidents to Tier II or… more
- TekSynap (Silver Spring, MD)
- …join our team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for ... worldwide. As a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk support including hardware and software… more
- General Dynamics Information Technology (Elkridge, MD)
- …Computer Systems,Information Technology ( IT ) Systems Support ,Systems Support **Certifications:** Security+ - CompTIA **Experience:** 1 + years ... a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekendsand holidays). +… more
- ENS Solutions (Elkridge, MD)
- …Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support , Solutions, and Services that yield enduring ... + Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays). + Ensures all problems… more
- Indigo IT, LLC (Baltimore, MD)
- …secure. JOB RESPONSIBILITIES: + Provide Tier 1 , Tier 2, and Tier 3 technical support for the Department of Homeland Security and Customs and Border ... SUMMARY: Indigo IT is seeking to add an IT Systems Technician to our growing field support team. This team is integral to ensuring the technology used… more
- Cinteot (Annapolis Junction, MD)
- …Field Support Specialist 1 Description: The Hardware Technician ( IT Field Support Specialist 1 ) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …+ Implementing security best practices and applying security patches + Providing IT break/fix support including Tier 1 (Help Desk) and Tier 2 ... and experience in some of the following areas? + Providing support to IT systems including day-to-day operations, monitoring and problem resolution for all… more
- Marriott (Bethesda, MD)
- …Global Communications & Public Affairs, and Lodging Development Departments. This includes tier 1 support , initial contact and basic troubleshooting, ... team partners with attorneys, Senior Law Leadership, and corporate IT discipline leadership to create, oversee, and support...Records work. The primary objectives of this position are 1 ) hardware and software technical support to… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …Requirements : + Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk) problem identification, ... and any processes related to these systems. + Provides support to IT systems including day-to-day operations,...+ Provide assistance to users in accessing and using IT systems. + Provide Tier 1… more
- Amentum (Annapolis Junction, MD)
- …bonus. **Requirements:** + Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk) problem ... nation's security and intelligence mission. A system administrator provides support for implementation, troubleshooting and maintenance of IT...+ Provide assistance to users in accessing and using IT systems. + Provide Tier 1… more
- Amentum (Fort Meade, MD)
- …performance. **Requirements:** + Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk) problem ... the nation's security and intelligence mission. **Responsibilities:** + Provides support for implementation, troubleshooting and maintenance of IT...+ Provide assistance to users in accessing and using IT systems. + Provide Tier 1… more
- National Institutes of Health (Montgomery County, MD)
- …(DCRI) seeks candidates for an exciting career opportunity. As an IT Specialist (INFOSEC) Privacy Coordinator, you'll use project management techniques and ... ensuring appropriate technology use and information management that supports privacy, IT initiatives, and drives health and research productivity in innovative… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for ... customer at Aberdeen Proving Grounds, Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/II service center support + Provide help desk … more