- NTT America, Inc. (Annapolis, MD)
- …review and management and control changes to standard operating procedures. + Facilitate service delivery audits and assist in the implementation of audit ... recommendations. + Track and analyze KPIs to evaluate service delivery performance and identify areas for...recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us (###@nttdata.com)… more
- Amazon (Jessup, MD)
- …they perform AWS work. Key job responsibilities As an experienced Professional Services Delivery Manager , you will be responsible for: - Building and managing ... The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery… more
- Capital One (Annapolis, MD)
- Senior Associate, Capital One Concierge, Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... quo and drives innovative, sustainable experiences through technology. As the Delivery Lead, you will leverage your strong organizational, communication, teamwork,… more
- Compass Group, North America (Owings Mills, MD)
- …the Ravens' culinary operation. Key Responsibilities: Operational Leadership: * Single Point of Contact for every aspect of the food service operation, from ... the operation. Guest & Client Relations: * Serve as the primary point of contact for all food-related service matters involving players, coaching staff, athletic… more
- Mobile Communications America (Timonium, MD)
- …advisor for wireless communications, data, and security, is seeking an experienced ** Service Manager II** in **Maryland** to support our fast-growing **Voice ... processes, implementing best practices and innovative solutions to enhance service delivery . + **Collaboration:** Coordinate with other...and best practices. Serves as the main point of contact for customers. **WHAT YOU WILL BRING TO THE… more
- Deloitte (Baltimore, MD)
- …A candidate must have 8+ years of IT M&A due diligence or M&A IT Service Delivery Experience in the following areas: + Participating in setting engagement ... Mergers and Acquisitions IT Diligence Senior Manager Our Deloitte Strategy & Transactions team helps...and other related artifacts + Serve as the engagement delivery lead and contact for client executives… more
- Acxiom (Annapolis, MD)
- …and preference centers, to name a few. The SRCOM is the primary daily client contact as it pertains to the delivery of digital marketing solutions and manages ... to align and manage client objectives and level of service expectations across other contracted services on the account....Communicate and escalate workload and staffing issues to Senior Manager . + Monitor the day-to-day delivery of… more
- Oracle (Annapolis, MD)
- …from our services. TAMs are responsible for the overall governance and technical service delivery . They help customers maximize the business value of their ... delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and...middle and C-level executive levels. Demonstrated success with customer service delivery and management, including involvement in… more
- Leidos (Gaithersburg, MD)
- …**Senior Technical Project Manager ** to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a ... CCaaS, CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact center technology solutions,… more
- Cognizant (Annapolis, MD)
- …the role** **Schedule:** M-F **Traveling Required:** 40% As a Medicaid Eligibility Delivery Director, you will make an impact by overseeing access, performance, and ... regulatory risks, and foster continuous improvement across eligibility activities. + Manager leaders who supervise all daily eligibility functions, including patient… more
- US Foods (Salisbury, MD)
- …to assist with top penetration opportunities and new accounts opening. The Territory Manager Market Support will cover for Territory Managers while they work on ... other projects. We expect that a Territory Manager Market Support will transition to Territory ...any problems that occur during the order process (eg, delivery mis picks, short on loads, stock-outs). * Communicate… more
- Sumitomo Pharma (Annapolis, MD)
- …performance metrics and service level agreements (SLAs) to monitor IT service delivery , project outcomes, and stakeholder satisfaction + Stay informed of ... seeking a dynamic, highly motivated, and experienced individual for the position of ** Manager , Clinical Systems R&D IT Business Applications** who will serve as the… more
- CyberData Technologies (Rockville, MD)
- …efficiency. + Maintain and update the Knowledge Base to improve resolution times and service delivery . Qualifications: + A minimum of 5-7 years of experience in ... Job Title : Help Desk Manager Location: Rockville, MD CyberData Technologies is seeking...+ Familiarity with supporting VIP users and ensuring high-level service delivery . + Bachelor's degree in IT… more
- Koniag Government Services (Silver Spring, MD)
- …our customers through solution-oriented business partnerships and a commitment to exceptional service delivery . We ensure long-term success with a continuous ... IT Systems, LLC,** a Koniag Government Services company, is seeking a Program Manager to support **KITS** and our government customer in Silver Spring, MD. **This… more
- Sodexo (Baltimore, MD)
- … of Digital Workplace Services.** + Act as the primary operational point of contact for service delivery partners, including those providing end-user support ... SLAs and internal KPIs. + Drive accountability through regular operational reviews, service delivery assessments, and escalation handling. + Maintain up-to-date… more
- ICF (Rockville, MD)
- …agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, ... Description ICF is currently seeking a Deputy Program Manager capable of providing leadership and exercising strong program management skills as part of the… more
- SAM LLC (Baltimore, MD)
- …managed throughout their lifecycles. Your Impact at SAM The Survey Project Manager is responsible for leading land surveying projects from initiation through ... As the primary liaison between SAM and its clients, the Survey Project Manager oversees both field and office teams, drives business development efforts, and… more
- Deloitte (Baltimore, MD)
- …Required: + A candidate must have 8+ years of M&A IT or M&A IT service delivery experience in the Life Sciences industry sector in the following areas: ... Life Sciences M&A IT Integration & Divestitures Senior Manager Our Deloitte Strategy & Transactions team helps...dierentiate their business through innovation, employment of data, and delivery of products and services that embrace new care… more
- CACI International (Forest Heights, MD)
- …+ Accountable for meeting contractual performance criteria and due dates during service delivery as well as successful overall project completion + ... to join our Team. The Senior IT Portfolio Manager is responsible in the delivery of...direction to staff; and serves as a point of contact for customer issues or concerns and address in… more
- Bilfinger Industrial Services Inc. (Prince Frederick, MD)
- Project Manager - Prince Frederick, MD Centennial is a national leader in renovation, construction, and design-build services, with a national reach spanning from ... into other roles, and even leadership positions. The Role The Project Manager manages all facets of a construction program, including development, coordination, and… more